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Old 10-11-2004, 08:57 PM   #1
Lavindathar
Harper
 

Join Date: March 21, 2001
Location: Lancs, England
Age: 32
Posts: 4,729
My CD-ROM drive on my laptop has gone all dicky on me, it did it ages back, and fixed itself for 8 months all by itself, but now has gone again.

Basically, its not working.

It doesnt light up on startup, and will not eject. Its as if no power is being put to it...

I click on properties and it states the device is working perfectly, is there any way I can go through the system to find out whats wrong?
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Old 10-11-2004, 09:47 PM   #2
aleph_null1
Red Wizard of Thay
 

Join Date: January 7, 2001
Location: Honolulu, Hawai'i
Age: 34
Posts: 837
Since it's a laptop, we'll pray that it's just software rot & not something physical, because playing around inside those things is not fun.

One sure bet, on a Windows system, is to uninstall & reinstall the device driver. That fixes a surprising amount of things, for some reason...
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Old 10-11-2004, 09:51 PM   #3
Bungleau
40th Level Warrior
 

Join Date: October 29, 2001
Location: Western Wilds of Michigan
Posts: 11,752
What you might also do, if you can, is to remove the drive and reseat it. That can sometimes clean things up. And while you've got it out, take a look at the connectors to make sure they're good and clean, and in good shape.

Uninstalling the critter is also a good idea (especially if you've got the device drivers). Remove the drive (again, if possible) and remove the drivers. Then let Windows find it again and reinstall it.

Have you searched the manufacturer's web site for support or FAQs? And one final thought, might it still be under warranty?
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Old 10-11-2004, 09:54 PM   #4
aleph_null1
Red Wizard of Thay
 

Join Date: January 7, 2001
Location: Honolulu, Hawai'i
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Quote:
Originally posted by Bungleau:
And one final thought, might it still be under warranty?
If so, you'd be golden -- just give it to the Helldesk guys & say, "Fix this."

I've a morbid fear of messing around inside laptops, ever since I destroyed my first one
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Old 10-12-2004, 12:56 AM   #5
Hivetyrant
Jack Burton
 

Join Date: August 24, 2002
Location: Brisbane
Age: 30
Posts: 5,401
Yeah, I had this same problem quite often when I had a laptop, my drives were in "Hotslots" so they could be removed easily and cleaned, and thats all it took to fix the problem.
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