PC Hardware diagnostics

Variol (Farseer) Elmwood · 09-11-2008, 10:20 AM

Is there something in windows that can scan hardware? My wife's PC still won't connect to the internet. I have Win XP Pro.

I could also download something from mine and run it on hers.

Beaumanoir · 09-11-2008, 10:32 AM

There's a few ways, I can't check because I'm on a mac at the moment

But from the top of my head:

Run the command 'DxDiag' in your run box off the start menu, that'll give you quite a few details.

Also, go to accessories on your start menu, system tools and there should be something called 'System Hardware' knocking about. That'll give you a lot of info on your system too.

Variol (Farseer) Elmwood · 09-11-2008, 11:02 AM

Thanks, I'll try the Dx thing. The other seems to be "system information". Have it open on my PC now. I'll try it on hers as well....

Edit: There's a lot of stuff in there! It will take some to go through it all.

Variol (Farseer) Elmwood · 09-13-2008, 06:58 AM

I looked at those things, but couldn't find anything obvious. Are there any programs that will diagnose my hardware? I can download it from my PC, put it on thumb drive and run it on hers.

Albromor · 09-13-2008, 06:35 PM

Is the trouble only that she can't connect to the internet or are their other issues? Is she connected to a different router?

Lavindathar · 09-13-2008, 07:38 PM

I'm assuming that your PC connects from the same place, so its not an ISP issue.

Check all connections.

Try all your cabling on hers.

If its wireless, make sure that her computer has the modems encyption key if it has one (wont detect signal otherwise).

And im spent.

Variol (Farseer) Elmwood · 09-13-2008, 10:09 PM

It's wired and I have put my ethernet cable into her PC.

Albromor · 09-13-2008, 10:18 PM

I don't know if you tried this yet but sometimes the router and modem need to be reset. It happens to me on occasion with my wired router. Unplug the power from both for 5 seconds and then re-plug. If your router and modem need resetting this is the way to do it.

Variol (Farseer) Elmwood · 09-13-2008, 10:24 PM

I tried that with the Aliant support guy on the phone. It till wouldn't explain why my works and hers doesn't. I usually do that first now anyway.

Albromor · 09-13-2008, 10:42 PM

I am wondering if her network card is failing.

09-11-2008, 10:20 AM	#1
Variol (Farseer) Elmwood Jack Burton Join Date: May 16, 2003 Location: Dartmouth, NS Canada Age: 60 Posts: 5,634	PC Hardware diagnostics Is there something in windows that can scan hardware? My wife's PC still won't connect to the internet. I have Win XP Pro. I could also download something from mine and run it on hers. __________________ A MAN WHO WANTS FOR NOTHING HAS INFINITE WEALTH. (me)

09-11-2008, 10:32 AM	#2
Beaumanoir Iron Throne Cult Join Date: June 3, 2001 Location: There is no IRL, Only AFK. Age: 36 Posts: 4,896	Re: PC Hardware diagnostics There's a few ways, I can't check because I'm on a mac at the moment But from the top of my head: Run the command 'DxDiag' in your run box off the start menu, that'll give you quite a few details. Also, go to accessories on your start menu, system tools and there should be something called 'System Hardware' knocking about. That'll give you a lot of info on your system too. __________________ My pokemon bring all the boys to the yard, and they're like; you wanna trade cards? Damn right, I wanna trade cards, I'll trade this but not my Charizard.

09-11-2008, 11:02 AM	#3
Variol (Farseer) Elmwood Jack Burton Join Date: May 16, 2003 Location: Dartmouth, NS Canada Age: 60 Posts: 5,634	Re: PC Hardware diagnostics Thanks, I'll try the Dx thing. The other seems to be "system information". Have it open on my PC now. I'll try it on hers as well.... Edit: There's a lot of stuff in there! It will take some to go through it all. __________________ A MAN WHO WANTS FOR NOTHING HAS INFINITE WEALTH. (me) Last edited by Variol (Farseer) Elmwood; 09-11-2008 at 11:09 AM.

09-13-2008, 06:58 AM	#4
Variol (Farseer) Elmwood Jack Burton Join Date: May 16, 2003 Location: Dartmouth, NS Canada Age: 60 Posts: 5,634	Re: PC Hardware diagnostics I looked at those things, but couldn't find anything obvious. Are there any programs that will diagnose my hardware? I can download it from my PC, put it on thumb drive and run it on hers. __________________ A MAN WHO WANTS FOR NOTHING HAS INFINITE WEALTH. (me)

09-13-2008, 06:35 PM	#5
Albromor Mephistopheles Join Date: June 13, 2001 Location: Northfield, NJ USA Posts: 1,417	Re: PC Hardware diagnostics Is the trouble only that she can't connect to the internet or are their other issues? Is she connected to a different router?

09-13-2008, 07:38 PM	#6
Lavindathar Harper Join Date: March 21, 2001 Location: Lancs, England Age: 40 Posts: 4,729	Re: PC Hardware diagnostics I'm assuming that your PC connects from the same place, so its not an ISP issue. Check all connections. Try all your cabling on hers. If its wireless, make sure that her computer has the modems encyption key if it has one (wont detect signal otherwise). And im spent. __________________ =@

09-13-2008, 10:09 PM	#7
Variol (Farseer) Elmwood Jack Burton Join Date: May 16, 2003 Location: Dartmouth, NS Canada Age: 60 Posts: 5,634	Re: PC Hardware diagnostics It's wired and I have put my ethernet cable into her PC. __________________ A MAN WHO WANTS FOR NOTHING HAS INFINITE WEALTH. (me)

09-13-2008, 10:18 PM	#8
Albromor Mephistopheles Join Date: June 13, 2001 Location: Northfield, NJ USA Posts: 1,417	Re: PC Hardware diagnostics I don't know if you tried this yet but sometimes the router and modem need to be reset. It happens to me on occasion with my wired router. Unplug the power from both for 5 seconds and then re-plug. If your router and modem need resetting this is the way to do it.

09-13-2008, 10:24 PM	#9
Variol (Farseer) Elmwood Jack Burton Join Date: May 16, 2003 Location: Dartmouth, NS Canada Age: 60 Posts: 5,634	Re: PC Hardware diagnostics I tried that with the Aliant support guy on the phone. It till wouldn't explain why my works and hers doesn't. I usually do that first now anyway. __________________ A MAN WHO WANTS FOR NOTHING HAS INFINITE WEALTH. (me)

09-13-2008, 10:42 PM	#10
Albromor Mephistopheles Join Date: June 13, 2001 Location: Northfield, NJ USA Posts: 1,417	Re: PC Hardware diagnostics I am wondering if her network card is failing.

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