Windows XP (Home) problem

pritchke · 04-13-2004, 11:35 AM

Last night when I shut down I got the blue screen of death. Now my computer only gets to the login and locks up or gets stuck on loading windows.

How do I fix this problem? Does the Windows XP CD have a repair option. I have not tried anything yet. Just want to see if anyone knows what to do before I reformat and lose all my information.

It is a dell computer.

If I have to reinstall every thing will I be able to go to Dos first to retain information?

[ 04-13-2004, 11:42 AM: Message edited by: pritchke ]

Felix The Assassin · 04-13-2004, 11:48 AM

Try old school first. Power switch off, then unplug power cord, cycle power switch and on/off switch 2 times to drain any residual curretn. Plug er in, and away you go.

If she doesn't want to power back up, then that is surely power supply issue. If it does power up, but still won't load, then OS, but should be ok after power drain.

Have you by chance done anything with your BIOS recently?

pritchke · 04-13-2004, 12:05 PM

I will try that before trying to repair windows XP.

I really hope it doesn't require a reformat and reinstillation of everything.

I got a CD stuck last night and I could not remove it. I could not shut down properly because the CD was running. Ctrl+Alt+Del acted like nothing was running. So I had to shut down the hard way (poweroff while windows still running), then I had to use the pin to get the CD to open. It would not pop the CD out while the computer was running. I should have checked the processes running first.

[ 04-13-2004, 12:15 PM: Message edited by: pritchke ]

pritchke · 04-14-2004, 10:08 AM

I found out that I had 4 viruses on my comp. 3 of which were worms, 1 Norton can't seem to do anything with but it is not a worm. I will do some research and see if there is something out there that will remove it.

I think the problem may have been the viruses, as when I managed to get in to my computer, it was running as slow as molasses uphill on a cold winter day. Now it seems to be running fairly decent. The virus or infected file that is left still bugs me.

[ 04-14-2004, 10:11 AM: Message edited by: pritchke ]

WillowIX · 04-15-2004, 07:01 AM

Try Pc-cillins housecall. t does a very god job in identifying vira and trojans. I don't know if it will clean/quarantine them though. I guess you would need removal tools for that and there's plenty of those. FYI Norton is terrible at detecting/removing worms and torjans.

pritchke · 04-15-2004, 01:02 PM

I just needed to update Norton. The virus has been taken care of. I did lose my fiancés profile it was corrupted, thank God the information could still be found. I managed to create a new profile for her and plug her info in that.

[ 04-15-2004, 01:03 PM: Message edited by: pritchke ]

04-13-2004, 11:48 AM	#2
Felix The Assassin The Dreadnoks Join Date: September 27, 2001 Location: Orlando, FL Age: 61 Posts: 3,608	Try old school first. Power switch off, then unplug power cord, cycle power switch and on/off switch 2 times to drain any residual curretn. Plug er in, and away you go. If she doesn't want to power back up, then that is surely power supply issue. If it does power up, but still won't load, then OS, but should be ok after power drain. Have you by chance done anything with your BIOS recently? __________________ The Lizzie Palmer Tribute Let every nation know, whether it wishes us well or ill, that we shall pay any price, bear any burden, meet any hardship, support any friend, oppose any foe to assure the survival and the success of liberty. John F. Kennedy 35th President of The United States The Last Shot Honor The Fallen Jesus died for our sins, and American Soldiers died for our freedom. If you don't stand behind our Soldiers, please feel free to stand in front of them.

04-15-2004, 07:01 AM	#5
WillowIX Apophis Join Date: July 10, 2001 Location: By a big blue lake, Canada Age: 50 Posts: 4,628	Try Pc-cillins housecall. t does a very god job in identifying vira and trojans. I don't know if it will clean/quarantine them though. I guess you would need removal tools for that and there's plenty of those. FYI Norton is terrible at detecting/removing worms and torjans. __________________ Confuzzled by nature.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Windows XP Home vs Pro	Callum	General Discussion	31	05-03-2006 09:23 AM
Problem with windows.....Need help soon	Hivetyrant	General Discussion	13	03-05-2005 09:30 PM
Windows XP Home	Arledrian	General Conversation Archives (11/2000 - 01/2005)	41	10-30-2003 09:38 PM
Microsoft's New Plan for Windows Based Home Automation	Ladyzekke	General Conversation Archives (11/2000 - 01/2005)	23	10-17-2002 07:27 AM
Windows problem...	Rikard_OHF	General Conversation Archives (11/2000 - 01/2005)	8	11-03-2001 02:46 PM

04-13-2004, 11:35 AM	#1
pritchke Bastet - Egyptian Cat Goddess Join Date: September 5, 2001 Location: Calgary, AB Age: 49 Posts: 3,491	Last night when I shut down I got the blue screen of death. Now my computer only gets to the login and locks up or gets stuck on loading windows. How do I fix this problem? Does the Windows XP CD have a repair option. I have not tried anything yet. Just want to see if anyone knows what to do before I reformat and lose all my information. It is a dell computer. If I have to reinstall every thing will I be able to go to Dos first to retain information? [ 04-13-2004, 11:42 AM: Message edited by: pritchke ]

04-13-2004, 12:05 PM	#3
pritchke Bastet - Egyptian Cat Goddess Join Date: September 5, 2001 Location: Calgary, AB Age: 49 Posts: 3,491	I will try that before trying to repair windows XP. I really hope it doesn't require a reformat and reinstillation of everything. I got a CD stuck last night and I could not remove it. I could not shut down properly because the CD was running. Ctrl+Alt+Del acted like nothing was running. So I had to shut down the hard way (poweroff while windows still running), then I had to use the pin to get the CD to open. It would not pop the CD out while the computer was running. I should have checked the processes running first. [ 04-13-2004, 12:15 PM: Message edited by: pritchke ]

04-14-2004, 10:08 AM	#4
pritchke Bastet - Egyptian Cat Goddess Join Date: September 5, 2001 Location: Calgary, AB Age: 49 Posts: 3,491	I found out that I had 4 viruses on my comp. 3 of which were worms, 1 Norton can't seem to do anything with but it is not a worm. I will do some research and see if there is something out there that will remove it. I think the problem may have been the viruses, as when I managed to get in to my computer, it was running as slow as molasses uphill on a cold winter day. Now it seems to be running fairly decent. The virus or infected file that is left still bugs me. [ 04-14-2004, 10:11 AM: Message edited by: pritchke ]

04-15-2004, 01:02 PM	#6
pritchke Bastet - Egyptian Cat Goddess Join Date: September 5, 2001 Location: Calgary, AB Age: 49 Posts: 3,491	I just needed to update Norton. The virus has been taken care of. I did lose my fiancés profile it was corrupted, thank God the information could still be found. I managed to create a new profile for her and plug her info in that. [ 04-15-2004, 01:03 PM: Message edited by: pritchke ]

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)