01-29-2004, 05:19 PM | #1 |
Mephistopheles
Join Date: June 13, 2001
Location: Northfield, NJ USA
Posts: 1,417
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I need some hardware/software advice. I received a 740kb EXCEL report via attachment. I saved it to my Documents folder but when I went to open it up a Windows warning came up "Not Enough Memory." (I get the same thing when I try to open directly from the email) So I went ahead and end tasked everything other than Systray and of course Explorer and still I get the same warning. I have 512 megs of RAM. Now my system is still Windows 98SE and my EXCEL proram is from Windows Office 97. Could there be conflict between my older version and a newer one? Yet I have opened Word and Excel attachments from newer versions without issues. Your help will be most appreciated. This is a very important document. Thanks.
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01-29-2004, 05:22 PM | #2 |
Apophis
Join Date: July 29, 2003
Location: The Underdark cavern of Zagreb
Age: 37
Posts: 4,679
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Hmm... you got me there. I can only think of the windows swap file. Do you have free room on your harddrive?
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01-29-2004, 05:43 PM | #3 |
Mephistopheles
Join Date: June 13, 2001
Location: Northfield, NJ USA
Posts: 1,417
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40 Gig Harddrive with 30 Gigs yet to be filled.
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01-29-2004, 05:53 PM | #4 |
Apophis
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::grins, having just read the Tech-Support post::
Is it plugged in? Is it turned on? Is the hold screen on? Is the monitor plugged into the computer? Seriously, though, have you tried rebooting? And then deleting everything from your Systray?
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01-29-2004, 06:03 PM | #5 |
Harper
Join Date: October 2, 2001
Location: Aberdeen, Scotland
Age: 42
Posts: 4,774
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Run a virus scanner, then run the ususal spyware scanners (adaware, spybot SD).
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01-29-2004, 06:51 PM | #6 |
Mephistopheles
Join Date: June 13, 2001
Location: Northfield, NJ USA
Posts: 1,417
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Ran a virus scan after I ran adaware. Virus scan was clean and the adaware showed the usual suspects but nothing major. So I went ahead after the scans and tried to open it. Still get "Not enough memory." Yet, I can open other Excel files.
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01-29-2004, 07:02 PM | #7 |
Apophis
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Maybe it's a problem with the file itself. Can you ask whomever sent it to you to resend it?
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01-29-2004, 07:07 PM | #8 |
Mephistopheles
Join Date: June 13, 2001
Location: Northfield, NJ USA
Posts: 1,417
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Yeah, Illumina, I think you are right. I have emailed them asking for another send.
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01-29-2004, 11:17 PM | #9 |
Fzoul Chembryl
Join Date: February 19, 2002
Location: Your guess is as good as mine.
Age: 52
Posts: 1,728
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Just to clear up your doubt (if you have any):
Excel/Word 97 runs well on Win95 (OSR 2), Win98SE and WinXP pro. Other than that, I have not tried.
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01-30-2004, 12:50 AM | #10 | |
40th Level Warrior
Join Date: October 29, 2001
Location: Western Wilds of Michigan
Posts: 11,752
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Quote:
On a second note, with Excel around the Office 97 timeframe I experienced a lot of memory leaks in Excel, where it would just soak up more and more memory. Try rebooting your computer and opening the attachment first thing and see what happens. And WRT your virtual memory, check and report the settings. It may be too small... on my machine (also Win98 with 512MB memory), I've got it set to 1536 MB.
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