03-07-2003, 03:05 AM | #11 |
Red Wizard of Thay
Join Date: May 26, 2001
Location: Vancouver,Wa.
Age: 55
Posts: 800
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glad your home PC is okay Z...
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\"if it aint broke dont fix it\" <img border=\"0\" alt=\"[dogrun]\" title=\"\" src=\"graemlins/dogrun.gif\" /> <br /><b>proud member of the penguin army</b> <img border=\"0\" title=\"\" alt=\"[Smile]\" src=\"smile.gif\" /> |
03-07-2003, 03:33 AM | #12 | |
Jack Burton
Join Date: March 21, 2001
Location: Philippines, but now Harbor City Sydney
Age: 41
Posts: 5,556
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Quote:
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Catch me if you can.. |
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03-07-2003, 05:06 AM | #13 |
Banned User
Join Date: March 1, 2001
Location: VT, USA
Age: 63
Posts: 3,097
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Ziroc!
I did the same thing a few weeks ago. I was replacing a motherboard for a customer under warranty. So I needed to remove the CPU to transfer to the new board and both Processor and Heatsink pulled out with the lever down. I did not want to use a screwdriver to pry it apart so I called Tech Support(IBM)for advice and to complain . The tech said to place the CPU over the socket on the new board and lock it down with the lever down! I was more than shocked and hung up. There was no way I was going to attempt it, so I called again and got another tech. I told him about what the other tech said and he could not believe it. I told him I could not understand what kind of compound would make it stick like that and how can you possibly change a systemboard if this happens. I was glad that the CPU wasn't damaged. I was then transferred to the Head Tech. I was told to pry it apart with a screwdriver. I told him he better teach his techs a few things because if they give people this kind of advice they're causing all kinds of trouble. In the end, it all worked out ok. I just can't imagine how a CPU can pull out of the socket with lever down, though. Mark |
03-07-2003, 05:16 AM | #14 | |
Ironworks Webmaster
Join Date: January 4, 2001
Location: Lakeland, Florida
Age: 51
Posts: 11,721
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Quote:
I'm STILL not trusting this CPU, it'll be RMA'ed asap.. I don't want to take a voltage risk with it. |
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03-07-2003, 11:55 AM | #15 |
40th Level Warrior
Join Date: October 29, 2001
Location: Western Wilds of Michigan
Posts: 11,752
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Thinking about it, what holds the CPU in place is simply friction -- the little plates being compressed against the pins. So what it means when the CPU came out is that the strength of the bond between the CPU and the heat sink was greater than the force of friction holding the CPU in the socket.
Enough force, and (as you unfortunately saw) away it goes. Simple physics. As for the techs with their bad idea support... passing it up the support food chain is the way to get that corrected, and deity bless those who are smart enough to listen to what the "experts" tell them and question it... [img]smile.gif[/img]
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