05-20-2002, 07:23 AM | #1 |
Elminster
Join Date: October 17, 2001
Location: London, England
Age: 40
Posts: 480
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O.k here is my situation. For those of you who dont know Blueyonder is a ISP over here in the UK. Ive been having trouble with it, everytime i open my browser (IE 6) it says 'Cannot Find Server' so i called technical support I was on the phone for 2 hours trying to sort out the problem and it still dont work. So i get a phone call the other day from another person at Blueyonder telling me its a conflict between my OS (Win 98) and my browser and he said to install a new one. So i installed one and guess what IT STILL DONT WORK!!
Someone please help me if they had the same problem, any advice is welcomed Thanks
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05-20-2002, 07:27 AM | #2 |
Zartan
Join Date: March 1, 2001
Location: London, England
Age: 53
Posts: 5,164
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I'm on blueyonder and running Win98 and haven't had this problem - has it just recently happened? Or will I get home tonight and find it's gone belly-up?
You might want to try reinstalling the drivers for the NIC/cable modem thingies.
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05-20-2002, 07:36 AM | #3 |
Elminster
Join Date: October 17, 2001
Location: London, England
Age: 40
Posts: 480
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This has been going on for like 2 weeks, my friend says its a problem on their side, anyway ive tried iinstalling anr re-installing the drivers and everything physicaly possible.
But thanks for your help
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05-20-2002, 07:45 AM | #4 | |
Zartan
Join Date: March 1, 2001
Location: London, England
Age: 53
Posts: 5,164
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Quote:
What is happening on your Cable modem? Are all the lights on? If it's anything like mine, the 'activity' light flashes when info is being sent or received and all other lights should be on. If the 'receive' light is flashing, it is likely a cable fault, if the 'send' light is flashing it may be something else. Have you had the modem tested? The engineer should do this when they call, and get the NIC checked out too. I really think they're bullshitting you by telling you it's the browser - I'm using IE 5.50 (AOL version, don't ask) with Win98 and it works fine. Did you try an older version of IE? Perhaps IE 6 only works with Win XP.
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05-20-2002, 05:39 PM | #5 |
Harper
Join Date: March 21, 2001
Location: Lancs, England
Age: 39
Posts: 4,729
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What I'd do for BlueYonder.....kill springs to mind.
Beats 56k, even with problems!
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05-21-2002, 08:35 AM | #6 |
Manshoon
Join Date: January 27, 2002
Location: Birmingham, England
Age: 67
Posts: 241
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Hiya
I have been on Blueyonder for ages, but I am on a Mac. I have had problems with my website, and they have informed me that they have changed over to a UNIX based server, and have had slight problems. They are also doing a sweep to look for open connections or something like that. Other than that, I don't know Sorry Lady Zidane
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