Problem with Router...is this Fixable???

Larry_OHF · 03-09-2005, 07:38 PM

Sometimes I cannot access the internet when I first log in. I thought it had something to do with my soundcard's splash screen in the past, but it does not. I have accidently figured out that it is the router that is giving me trouble. Whenever I cannot access my browser, I can go into my network utility, go to adapter settings, and "renew" network adapter settings. That zero's out the IP, subnet mask, and gateway...then brings them back online. When I do this, I can then access the net.

BUT...it is not stable. Whenever I have to do this, there is a 50% chance of getting dropped within minutes of accessing the internet. Then I have to renew again!

This is not something that occurs daily. It occurs maybe 30% of the time on all logins. It is still bothersome. Before figuring this trick out, I was having to reboot to access the net. Now, at least I don't have to reboot...but it is still a tedious task to get access again.

I have the most up-to-date firmware/patch for the router. What is my next step? I know little to nothing about router maintenence, so is there something that I can configure to make it work more properly? Should I call the manufacturer?

Bungleau · 03-09-2005, 07:49 PM

Are you doing the renewing from your PC, or the router? I know that periodically (like earlier this week), my router gets flaky. Rebooting it helps clean things up. At least, so far...

Other than that, I'm not sure how much maintenance you can do to the router. A hard boot (fully resetting it) is about the most I can think of.

Elif Godson · 03-09-2005, 07:55 PM

If it is still in warranty, return it for a new one, otherwise buy a new one and save yourself some trouble. Get a net gear router. We use them in 80% of our locations and have had no issues for a year in the industry.

Felix The Assassin · 03-09-2005, 08:19 PM

Start with a complete power down of the router. Once it's back up, communicate with it through your browser at it's IP address. Under the main menu, you should have an option to renew or refresh, and one to aotu refresh periodically. I have found that for residential use, one needs to 'refresh' often, probably quarterly, or allow the router to refresh on a monthly time schedule.

Larry_OHF · 03-09-2005, 11:25 PM

Thanks all. I will try these out tomorrow when I can safely scream profanities at things going wrong without waking the kids.

Elif Godson · 03-10-2005, 10:25 AM

by the by, what type of router is it?

Larry_OHF · 03-10-2005, 11:24 AM

Never mind that. [img]smile.gif[/img]

RoSs_bg2_rox · 03-10-2005, 11:48 AM

Haha.

Well, my Netgear (wifi) used to get unstable after I had downloaded a few gigs of stuff (usually after a week or two solid online.) One day I reset the router, and now it has been fine ever since. So just give it a reset like they said.

Larry_OHF · 03-11-2005, 12:10 AM

I have reset, but not to the point of erasing the memory. I just did the quick reset that they say to try first. I'll see if this helps. If not, then I will completly wipe it clean and start over.

So far, so good.

03-09-2005, 07:38 PM	#1
Larry_OHF Ironworks Moderator Join Date: March 1, 2001 Location: Midlands, South Carolina Age: 49 Posts: 14,759	Sometimes I cannot access the internet when I first log in. I thought it had something to do with my soundcard's splash screen in the past, but it does not. I have accidently figured out that it is the router that is giving me trouble. Whenever I cannot access my browser, I can go into my network utility, go to adapter settings, and "renew" network adapter settings. That zero's out the IP, subnet mask, and gateway...then brings them back online. When I do this, I can then access the net. BUT...it is not stable. Whenever I have to do this, there is a 50% chance of getting dropped within minutes of accessing the internet. Then I have to renew again! This is not something that occurs daily. It occurs maybe 30% of the time on all logins. It is still bothersome. Before figuring this trick out, I was having to reboot to access the net. Now, at least I don't have to reboot...but it is still a tedious task to get access again. I have the most up-to-date firmware/patch for the router. What is my next step? I know little to nothing about router maintenence, so is there something that I can configure to make it work more properly? Should I call the manufacturer? __________________

03-09-2005, 07:49 PM	#2
Bungleau 40th Level Warrior Join Date: October 29, 2001 Location: Western Wilds of Michigan Posts: 11,752	Are you doing the renewing from your PC, or the router? I know that periodically (like earlier this week), my router gets flaky. Rebooting it helps clean things up. At least, so far... Other than that, I'm not sure how much maintenance you can do to the router. A hard boot (fully resetting it) is about the most I can think of. __________________ B Save Early, Save Often Save Before, Save After Two-Star General, Spelling Soldiers -+-+-+ Give 'em a hug one more time. It might be the last.

03-09-2005, 07:55 PM	#3
Elif Godson Dracolich Join Date: August 28, 2001 Location: Hurricane Valley Age: 52 Posts: 3,089	If it is still in warranty, return it for a new one, otherwise buy a new one and save yourself some trouble. Get a net gear router. We use them in 80% of our locations and have had no issues for a year in the industry. __________________ Children get Arthritis too! http://awtampa.kintera.org/jaaware

03-09-2005, 08:19 PM	#4
Felix The Assassin The Dreadnoks Join Date: September 27, 2001 Location: Orlando, FL Age: 62 Posts: 3,608	Start with a complete power down of the router. Once it's back up, communicate with it through your browser at it's IP address. Under the main menu, you should have an option to renew or refresh, and one to aotu refresh periodically. I have found that for residential use, one needs to 'refresh' often, probably quarterly, or allow the router to refresh on a monthly time schedule. __________________ The Lizzie Palmer Tribute Let every nation know, whether it wishes us well or ill, that we shall pay any price, bear any burden, meet any hardship, support any friend, oppose any foe to assure the survival and the success of liberty. John F. Kennedy 35th President of The United States The Last Shot Honor The Fallen Jesus died for our sins, and American Soldiers died for our freedom. If you don't stand behind our Soldiers, please feel free to stand in front of them.

03-09-2005, 11:25 PM	#5
Larry_OHF Ironworks Moderator Join Date: March 1, 2001 Location: Midlands, South Carolina Age: 49 Posts: 14,759	Thanks all. I will try these out tomorrow when I can safely scream profanities at things going wrong without waking the kids. __________________

03-10-2005, 10:25 AM	#6
Elif Godson Dracolich Join Date: August 28, 2001 Location: Hurricane Valley Age: 52 Posts: 3,089	by the by, what type of router is it? __________________ Children get Arthritis too! http://awtampa.kintera.org/jaaware

03-10-2005, 11:24 AM	#7
Larry_OHF Ironworks Moderator Join Date: March 1, 2001 Location: Midlands, South Carolina Age: 49 Posts: 14,759	Never mind that. [img]smile.gif[/img]

03-10-2005, 11:48 AM	#8
RoSs_bg2_rox Zartan Join Date: May 20, 2003 Location: Near Aberdeen, Scotland Age: 36 Posts: 5,225	Haha. Well, my Netgear (wifi) used to get unstable after I had downloaded a few gigs of stuff (usually after a week or two solid online.) One day I reset the router, and now it has been fine ever since. So just give it a reset like they said. __________________ [img]\"http://img.ranchoweb.com/images/ladyzekke/dragonwater2.gif\" alt=\" - \" />

03-11-2005, 12:10 AM	#9
Larry_OHF Ironworks Moderator Join Date: March 1, 2001 Location: Midlands, South Carolina Age: 49 Posts: 14,759	I have reset, but not to the point of erasing the memory. I just did the quick reset that they say to try first. I'll see if this helps. If not, then I will completly wipe it clean and start over. So far, so good.

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