Installation Problem -URGENT-

GokuZool · 01-03-2003, 04:57 PM

When ever I try and install this program I get a certain error. Let me explain.

*I put the CD in.
*I double-click on the CD icon.
*I click on the SETUP file and it loads up fine.
*The welcome screen comes up fine and I click NEXT.
*I accept the license agreement and click NEXT
*Then the product registration screen comes up. I type my name and then the serial number. I click NEXT.
*The setup type window comes up and I click on TYPICAL installation.
*It then comes up with the START COPYING FILES screen. Under DESTINATION it has a blank and under SHORTCUT FOLDER it has a blank. It seems to have skipped a step. Because it didn't give a screen where I BROWSE where I want to put the files. It somehow skipps this.
*I then click INSTALL (even though there are blanks under Destination Folder and Shortcut Folder) and it comes up with an error which says:

WARNING:
...setup failed to initialize. You may not be able to uninstall this product.

*I click OK, having no idea what that means.
*The COPYING FILES screen comes up and it is just about to install when another error screen comes up saying:

An error occured during the move data process: -145
Component: Program Files
File Group: Program Files
File:

*I click OK and the SETUP quits.

The problem is that during the installation process I'm missing a screen which allows me to browse where I want to install the program to. I have included screenshots.

Can anyone help? I know it's pretty complicated but there must be way to go into one of the setup files and change it or somthing. The weird thing is that a few months ago when I installed this program for the first time it worked. The screen that I was missing came up and everything and it installed.

Thanks! [img]smile.gif[/img]

(This is a snippet from a screenshot I took. Note how under the headings there are blanks)

Paladin2000 · 01-03-2003, 05:22 PM

It sounds like a badly written setup program.

1. What is the program that you are trying to install?
2. Make sure your CD-ROM is okay.
3. Reboot your PC and run the setup again.
4. If possible, select "custom setting" and see if it solves your problem.

Vaskez · 01-03-2003, 08:22 PM

Yeah instead of typical install do custom install.

TheCrimsomBlade · 01-03-2003, 08:57 PM

First check and uninstall the program if it is in the install/uninstall file.
next reset your computer by unpluging it from the wall and plug it back in and turn it back on, this will reset your hard Drives and then try to re-install the program that had the problem. TRY THIS, I had this problem once and this is what my 24 hr trouble line for Compact Computers said to try. as dumb and simple as this sounds it worked so give it a try. It Can't Hurt

Animal · 01-03-2003, 09:36 PM

The installation program doesn't know where to install it, hence the error. It almost sounds like you have a corrupt registry, as MOST programs read from a registry key as to your default program file location. Just tell the program where to put it and you'll be fine. Clear as mud?

GokuZool · 01-04-2003, 03:15 AM

Whenever I go to custom install it doesn't allow me to click NEXT. I keep on clicking on it and nothing happens. Even when I try and click BACK it does the same thing.

Animal, how do I that?

TheCrimsomBlade, the unistall icon appears as a document which can't be read. You know the white backround with the windows logo on it.

The thing is that it worked before..that's why I'm so confused.

Thanks! I'll try what everyone has mentioned. If it fixes it I'll be very grateful! [img]smile.gif[/img]

[ 01-04-2003, 03:17 AM: Message edited by: GokuZool ]

GokuZool · 01-04-2003, 07:07 PM

Anyone? [img]smile.gif[/img]

Ziroc · 01-05-2003, 12:50 AM

Quote:

Originally posted by GokuZool:
Anyone? [img]smile.gif[/img]

One of these is probably the problem:

1. CD is scratched or dirty (check it)
2. Hard Drive is full
3. Hard Drive has errors on it
4. You have a virus on the PC that effects the boot table

Try these, and let me know!

[ 01-05-2003, 12:52 AM: Message edited by: Ziroc ]

GokuZool · 01-05-2003, 05:05 AM

1. CD is scratched or dirty (check it)
The CD is clean with no scratches on it
2. Hard Drive is full
I still have 8GB left
3. Hard Drive has errors on it
I have checked this
4. You have a virus on the PC that effects the boot table
I scanned for a virus yesterday and nothing came up

The program I am trying to install may be corrupt because it is not the orginal copy. Let me explain.

I bought this pretty expensive program and the disc got scratched (I was really pi$$ed off with this

.) I rang up the company but they didn't send me a new disc. So I downloaded it from a friends house (he had cable) and burnt it onto a CD. I know you may think this is pirating BUT I already had the program in the first place! So therefore everything was cool.

Below are some more screens of my trouble installing it. I installed this program succesfully a few months ago and it was fine (using the "downloaded" copy)

This screenshot shows what happens after I click install.

This screenshot shows what happens after I click ok after the previous screenshot. In the backround it is just about to install...

This screenshot (which I have posted before) shows the blanks where C:\Program Files..etc. should be. Because the BROWSE window doesn't come up the stay blank

[ 01-05-2003, 05:25 AM: Message edited by: GokuZool ]

GokuZool · 01-05-2003, 05:19 AM

Ziroc,

I have read the Rules and Regulations and I don't think what I have discussed is inapropriate [img]smile.gif[/img] If it is however I will remove the topic.

No Piracy: DO NOT post links to 'warez sites'. Do not discuss pirating games, bragging about pirating or anything else. This will get your account suspended or banned. The only possible thing you CAN discuss is the so-called 'cracks' for no CD operation. SOME Games don't work on some peoples CD-ROM's. This is because of a special copy protection called 'Safe Disc'. But that is it. Anything else is considered pirating.

01-03-2003, 05:22 PM	#2
Paladin2000 Fzoul Chembryl Join Date: February 19, 2002 Location: Your guess is as good as mine. Age: 52 Posts: 1,728	It sounds like a badly written setup program. 1. What is the program that you are trying to install? 2. Make sure your CD-ROM is okay. 3. Reboot your PC and run the setup again. 4. If possible, select "custom setting" and see if it solves your problem. __________________ (This is an invisible sig.)

01-03-2003, 08:22 PM	#3
Vaskez Takhisis Follower Join Date: April 30, 2001 Location: szép Magyarország (well not right now) Posts: 5,089	Yeah instead of typical install do custom install. __________________ Too set in his ways to ever relate If he could set that aside, there'd be heaven to pay But weathered and aged, time swept him to grave Love conquers all? Damn, I'd say that area's gray

01-03-2003, 08:57 PM	#4
TheCrimsomBlade Lord Ao Join Date: August 25, 2001 Location: Winchester ,Virginia , United States Age: 71 Posts: 2,081	First check and uninstall the program if it is in the install/uninstall file. next reset your computer by unpluging it from the wall and plug it back in and turn it back on, this will reset your hard Drives and then try to re-install the program that had the problem. TRY THIS, I had this problem once and this is what my 24 hr trouble line for Compact Computers said to try. as dumb and simple as this sounds it worked so give it a try. It Can't Hurt __________________ Remember these are just games so don't get too upset when you get your ass handed to you in a hat box

01-03-2003, 09:36 PM	#5
Animal Gold Dragon Join Date: March 29, 2002 Location: Canada Age: 51 Posts: 2,534	The installation program doesn't know where to install it, hence the error. It almost sounds like you have a corrupt registry, as MOST programs read from a registry key as to your default program file location. Just tell the program where to put it and you'll be fine. Clear as mud? __________________ It\'s all fun and games until somebody loses an eye...then it becomes a sport.<br /> [img]\"http://members.shaw.ca/mtholdings/bsmeter.gif\" alt=\" - \" />

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01-03-2003, 04:57 PM	#1
GokuZool Lord Ao Join Date: September 11, 2001 Location: Sydney, Australia Posts: 2,061	When ever I try and install this program I get a certain error. Let me explain. I put the CD in. I double-click on the CD icon. I click on the SETUP file and it loads up fine. The welcome screen comes up fine and I click NEXT. I accept the license agreement and click NEXT Then the product registration screen comes up. I type my name and then the serial number. I click NEXT. The setup type window comes up and I click on TYPICAL installation. It then comes up with the START COPYING FILES screen. Under DESTINATION it has a blank and under SHORTCUT FOLDER it has a blank. It seems to have skipped a step. Because it didn't give a screen where I BROWSE where I want to put the files. It somehow skipps this. I then click INSTALL (even though there are blanks under Destination Folder and Shortcut Folder) and it comes up with an error which says: WARNING: ...setup failed to initialize. You may not be able to uninstall this product. I click OK, having no idea what that means. The COPYING FILES screen comes up and it is just about to install when another error screen comes up saying: An error occured during the move data process: -145 Component: Program Files File Group: Program Files File: I click OK and the SETUP quits. The problem is that during the installation process I'm missing a screen which allows me to browse where I want to install the program to. I have included screenshots. Can anyone help? I know it's pretty complicated but there must be way to go into one of the setup files and change it or somthing. The weird thing is that a few months ago when I installed this program for the first time it worked. The screen that I was missing came up and everything and it installed. Thanks! [img]smile.gif[/img] (This is a snippet from a screenshot I took. Note how under the headings there are blanks)

01-04-2003, 03:15 AM	#6
GokuZool Lord Ao Join Date: September 11, 2001 Location: Sydney, Australia Posts: 2,061	Whenever I go to custom install it doesn't allow me to click NEXT. I keep on clicking on it and nothing happens. Even when I try and click BACK it does the same thing. Animal, how do I that? TheCrimsomBlade, the unistall icon appears as a document which can't be read. You know the white backround with the windows logo on it. The thing is that it worked before..that's why I'm so confused. Thanks! I'll try what everyone has mentioned. If it fixes it I'll be very grateful! [img]smile.gif[/img] [ 01-04-2003, 03:17 AM: Message edited by: GokuZool ]

01-04-2003, 07:07 PM	#7
GokuZool Lord Ao Join Date: September 11, 2001 Location: Sydney, Australia Posts: 2,061	Anyone? [img]smile.gif[/img]

01-05-2003, 05:05 AM	#9
GokuZool Lord Ao Join Date: September 11, 2001 Location: Sydney, Australia Posts: 2,061	1. CD is scratched or dirty (check it) The CD is clean with no scratches on it 2. Hard Drive is full I still have 8GB left 3. Hard Drive has errors on it I have checked this 4. You have a virus on the PC that effects the boot table I scanned for a virus yesterday and nothing came up The program I am trying to install may be corrupt because it is not the orginal copy. Let me explain. I bought this pretty expensive program and the disc got scratched (I was really pi$$ed off with this .) I rang up the company but they didn't send me a new disc. So I downloaded it from a friends house (he had cable) and burnt it onto a CD. I know you may think this is pirating BUT I already had the program in the first place! So therefore everything was cool. Below are some more screens of my trouble installing it. I installed this program succesfully a few months ago and it was fine (using the "downloaded" copy) This screenshot shows what happens after I click install. This screenshot shows what happens after I click ok after the previous screenshot. In the backround it is just about to install... This screenshot (which I have posted before) shows the blanks where C:\Program Files..etc. should be. Because the BROWSE window doesn't come up the stay blank [ 01-05-2003, 05:25 AM: Message edited by: GokuZool ]

01-05-2003, 05:19 AM	#10
GokuZool Lord Ao Join Date: September 11, 2001 Location: Sydney, Australia Posts: 2,061	Ziroc, I have read the Rules and Regulations and I don't think what I have discussed is inapropriate [img]smile.gif[/img] If it is however I will remove the topic. No Piracy: DO NOT post links to 'warez sites'. Do not discuss pirating games, bragging about pirating or anything else. This will get your account suspended or banned. The only possible thing you CAN discuss is the so-called 'cracks' for no CD operation. SOME Games don't work on some peoples CD-ROM's. This is because of a special copy protection called 'Safe Disc'. But that is it. Anything else is considered pirating.

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