I am getting really PO'D

Stormymystic · 10-01-2003, 09:25 PM

I bought the Diablo battle chest series, and d1 instals fine, but d2 will not instal, it is telling me it can not locate the D2CHAR.MPQ file, however, i kow it is on the cd, because when i run the drive to open the cd, it is right there, in open sight, why is it not finding the file, and how can I get it to instal? or am I just screwed out of my money on it?

[ 10-01-2003, 09:25 PM: Message edited by: Stormymystic ]

SpiritWarrior · 10-01-2003, 09:35 PM

Try the official tech support forum. If not then send it back and get a refund/new copy.

Stormymystic · 10-01-2003, 09:40 PM

Quote:

Originally posted by SpiritWarrior:
Try the official tech support forum. If not then send it back and get a refund/new copy.

and where is this located?

Nanobyte · 10-01-2003, 10:17 PM

Possibly at blizzard.com or battle.net. Most likely the former.

cloud ff7 38 · 10-02-2003, 09:30 AM

exchange at the store try a different copy of that dosnt work maybe its your comp.

Stormymystic · 10-04-2003, 10:13 AM

I would exchange, if I still had the recipt, but it got lost somewhere, I sent them an email, they told me to copy the file, and place it in the d2 directory, but it will not copy, says redundancy check, or something like that :/

andrewas · 10-04-2003, 10:46 AM

Cyclic Redundancy Check failure means one of the files isnt reading correctly. The common cause is a dirty/scratched CD or a dirty CDROM lens. The former, clean the CD. The latter, get a CDROM lens cleaner and run it through the drive.

Stormymystic · 10-04-2003, 01:09 PM

Quote:

Originally posted by andrewas:
Cyclic Redundancy Check failure means one of the files isnt reading correctly. The common cause is a dirty/scratched CD or a dirty CDROM lens. The former, clean the CD. The latter, get a CDROM lens cleaner and run it through the drive.

now that you mention it, I looked at the cd, and there is a couple of deep scratches

guess I did not want the game that bad

10-01-2003, 09:25 PM	#1
Stormymystic Knight of the Rose Join Date: April 8, 2003 Location: Arkansas Age: 49 Posts: 4,442	I bought the Diablo battle chest series, and d1 instals fine, but d2 will not instal, it is telling me it can not locate the D2CHAR.MPQ file, however, i kow it is on the cd, because when i run the drive to open the cd, it is right there, in open sight, why is it not finding the file, and how can I get it to instal? or am I just screwed out of my money on it? [ 10-01-2003, 09:25 PM: Message edited by: Stormymystic ] __________________ [url]\"http://stormymystic.deviantart.com/gallery/\" target=\"_blank\"> [img]\"http://img92.imageshack.us/img92/3968/stormyvx6.jpg\" alt=\" - \" /></a>

10-01-2003, 09:35 PM	#2
SpiritWarrior Jack Burton Join Date: May 31, 2002 Location: Ireland Posts: 5,854	Try the official tech support forum. If not then send it back and get a refund/new copy. __________________ Still I feel like a child when I look at the moon, maybe I grew up a little too soon...

10-04-2003, 10:13 AM	#6
Stormymystic Knight of the Rose Join Date: April 8, 2003 Location: Arkansas Age: 49 Posts: 4,442	I would exchange, if I still had the recipt, but it got lost somewhere, I sent them an email, they told me to copy the file, and place it in the d2 directory, but it will not copy, says redundancy check, or something like that :/ __________________ [url]\"http://stormymystic.deviantart.com/gallery/\" target=\"_blank\"> [img]\"http://img92.imageshack.us/img92/3968/stormyvx6.jpg\" alt=\" - \" /></a>

10-04-2003, 10:46 AM	#7
andrewas Harper Join Date: October 2, 2001 Location: Aberdeen, Scotland Age: 43 Posts: 4,774	Cyclic Redundancy Check failure means one of the files isnt reading correctly. The common cause is a dirty/scratched CD or a dirty CDROM lens. The former, clean the CD. The latter, get a CDROM lens cleaner and run it through the drive. __________________ [img]\"http://www.sighost.us/members/Zvijer/andrewas.gif\" alt=\" - \" />

10-01-2003, 10:17 PM	#4
Nanobyte Thoth - Egyptian God of Wisdom Join Date: March 1, 2001 Location: NC Posts: 2,890	Possibly at blizzard.com or battle.net. Most likely the former.

10-02-2003, 09:30 AM	#5
cloud ff7 38 User suspended until [Nov26] Join Date: August 7, 2003 Location: Midgar Age: 36 Posts: 533	exchange at the store try a different copy of that dosnt work maybe its your comp.

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