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Old 10-21-2001, 09:01 AM   #11
Beaumanoir
Iron Throne Cult
 

Join Date: June 3, 2001
Location: There is no IRL, Only AFK.
Age: 35
Posts: 4,896
Ok, I got to www.symantec.com but where do i update it???

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Old 10-21-2001, 09:01 AM   #12
Neb
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Join Date: May 17, 2001
Location: .
Age: 38
Posts: 8,802
I believe that you need to click on "Download latest virus definitions.", somewhere on the right side of the screen.
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Old 10-21-2001, 01:06 PM   #13
Beaumanoir
Iron Throne Cult
 

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Thankyou For all your help, but my problem is still not fixed!!!


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BINKY The Founding Member, Cheif Architect AND Official Chanter Of O.R.T

The Order Of Royal Toads
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Old 10-21-2001, 01:12 PM   #14
Neb
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Well, I guess that leaves only one choice: "Format C:"
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Old 10-21-2001, 01:43 PM   #15
250
Horus - Egyptian Sky God
 

Join Date: March 4, 2001
Location: either CA or MO
Age: 42
Posts: 2,674
have you tried to call Tech Support?
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Old 10-21-2001, 03:54 PM   #16
Mirac Honorguard
Red Wizard of Thay
 

Join Date: August 21, 2001
Location: Limburg, Netherlands, Europe
Age: 42
Posts: 894
what you could do is, check your msconfig (in the windows/system directory), goto startup, see if that program (A456E124F1) is checkmarked, de-checkmark it, click apply, don't restart yet. Then goto regedit (windows directory), goto HKEY_LOCAL_MACHINE\Software, look if the program is loaded there, select it (it will be marked blue) press delete, then click yes in the pop-up window that just appeard, close regedit, reboot. If this still doesn't work, try to find that filename of that program, and then try to delete it. If that doesn't work, flash-upgrade your bios, reboot, goto bios and enable virusscanning in memory. Hope this helps, lemme know your status, if the virus is still resident in the memory "format C" won't help. Good luck

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Old 10-21-2001, 04:05 PM   #17
Beaumanoir
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Join Date: June 3, 2001
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Age: 35
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What The??? Im gonna have to do that step by step... S-L-O-W-L-Y



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