04-04-2009, 03:17 PM | #1 |
Registered Member
Iron Throne Cult
Join Date: August 27, 2004
Location: North Carolina
Age: 61
Posts: 4,888
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Computer Problem again
My PC was lagging on me, so I decided to shut it down. I had several programs running (word documents, different internet sites and a power point). It took several minutes for the PC to shut down and it wouldn't turn off by itself. I had to finally cut power to it.
I waited several minutes and turned the PC back on. When it came up, Windows would not restart. I can't even restart it in Safe Mode. I have two writing assignments due tomorrow and I had just saved one of them to the PC. Any ideas on how to get it running again would be sincerely appreciated.
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04-04-2009, 03:28 PM | #2 |
Jack Burton
Join Date: May 16, 2003
Location: Dartmouth, NS Canada
Age: 58
Posts: 5,634
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Re: Computer Problem again
I assume you are on another PC at the moment?
Can you get in by booting to the Windows, or some other disk? Oh, and is it telling you anything?
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04-04-2009, 04:16 PM | #3 |
Elminster
Join Date: May 13, 2004
Location: New Zealand
Age: 33
Posts: 409
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Re: Computer Problem again
Yes, I would recommend booting from a startup disk.
Standard question - Have you removed all peripherals..? My PC won't boot or shutdown if I leave my iPod in it - I sometimes forget it's there. |
04-04-2009, 04:17 PM | #4 | |
Jack Burton
Join Date: May 31, 2002
Location: Ireland
Posts: 5,854
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Re: Computer Problem again
Quote:
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04-04-2009, 04:42 PM | #5 |
The Magister
Join Date: August 3, 2003
Location: Dis
Age: 40
Posts: 121
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Re: Computer Problem again
I suspect a failing harddrive. The "lags" probably resulted from I/O operations timing out. Since you apparently were able to select the "Boot into Safe Mode" option, the BIOS must have been successfully loaded, which makes CPU or mainboard problems unlikely.
Graphic card problems would have presented themselves as artifacts on the screen before the reboot, and RAM issues would have resulted in BSOD. I would remove the harddrive, connect it to whatever computer you are currently using, and backup as much data as you can. Don't write anything to it, and stop trying to boot from it. |
04-04-2009, 04:48 PM | #6 |
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Iron Throne Cult
Join Date: August 27, 2004
Location: North Carolina
Age: 61
Posts: 4,888
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Re: Computer Problem again
The PC has a brand new HD in it. It did completely crash back in December on me and I had to start from scratch. If this HD is bad, I will expect the computer shop to replace it.
The good news is that I bought a 500gb external HD after the last crash and I did a complete backup Tuesday night in case I got the Conficker worm. I was hoping I wouldn't lose the writing assignment and especially the power point assigment, but both of those can be replaced fairly quickly Thanks for the advice.
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04-04-2009, 04:55 PM | #7 |
Jack Burton
Join Date: May 16, 2003
Location: Dartmouth, NS Canada
Age: 58
Posts: 5,634
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Re: Computer Problem again
Do you feel confident in opening it up, to make sure everything is fully plugged in? I used to work as a QC tech for DEC and this was pretty common. Just make sure you've grounded yourself.
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04-04-2009, 04:59 PM | #8 |
The Magister
Join Date: August 3, 2003
Location: Dis
Age: 40
Posts: 121
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Re: Computer Problem again
Heh, malware could account for both the slowdown, and the boot failure. But if your hard drive already crashed on you once, then there is a good chance that it contains defunct sectors.
So, mount the drive on another machine, back up what you haven't already, and then scan both drive and backups for malware. If the drive is broken, the malware scan will almost certainly crash. |
04-04-2009, 06:39 PM | #9 |
Mephistopheles
Join Date: March 21, 2004
Location: Cape Canaveral, FL
Age: 69
Posts: 1,443
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Re: Computer Problem again
You need to remove the HDD from this PC and install it as a slave in another PC with known good and updated AV, Anti-Malware, and Anti-Spyware programs,,,,,then run said programs on the slaved HDD.
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04-04-2009, 08:48 PM | #10 |
The Dreadnoks
Join Date: September 27, 2001
Location: Orlando, FL
Age: 61
Posts: 3,608
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Re: Computer Problem again
Sluggish operation under load, one known HDD failure, failure to start. Sounds like power supply coupled with over heating issues.
Unplug said HDD and try in another PC, follow other's advice from there.
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