Laptop question

dplax · 05-17-2004, 06:13 PM

I have been using a Toshiba Satellite laptop since Christmas and have had no problems until recently. In the last 24 hours I had the same problem happen several times. The problem is the following: the laptop will just switch itself off spontaneously. It is not the power settings as I have checked them. At first I thought that it might be some security setting for overheating, as the laptop felt warmer than usual, but the cooling fans are still working, so I don't know whether it can be that. Otherwise from this problem the laptop is working fine, I am just worrying that some hardware might have gone wrong. Any help would be appreciated.

EDIT: the times when this has happened was once while running Disc Cleanup and the other time while just listening to music.

[ 05-17-2004, 06:15 PM: Message edited by: dplax ]

Vaskez · 05-17-2004, 06:50 PM

The only thing I can think of is a faulty battery connection hmmm how to say this in english - lehet hogy kontakthibás lett az elem. Spray the battery contacts with that spray you get in electronics shops that improves electrical contacts.

dplax · 05-17-2004, 07:00 PM

When these happenned the laptop was running off the external power supply so I don't think it was the battery.

Wysardry · 05-17-2004, 07:24 PM

Did you check the Windoze power-saving settings, those in the BIOS and the machine's own setup screens?

It sounds to me as if it's switching to standby mode due to lack of keyboard/mouse activity.

dplax · 05-17-2004, 07:31 PM

It is not standby mode, the computer completely switches off.

Thoran · 05-17-2004, 07:37 PM

it's possibe it's a heat issue... although that typically just locks the computer up. Could be a faulty driver... did you recently install any new hardware or software?

dplax · 05-17-2004, 07:41 PM

No new hardware. It is a laptop. The newest software was Sacred 2 weeks ago.

Wysardry · 05-17-2004, 07:45 PM

Quote:

Originally posted by dplax:
It is not standby mode, the computer completely switches off.

When my Dell Laptop goes into (hardware) standby mode, the power goes completely off, but it saves the current status of Windoze first (what applications and files are open etc.), and will restore everything when the power button is pressed.

There is no obvious way to tell whether the machine is completely off or in standby mode, as the power LED is off in both instances.

It might be worth checking your manual to see if your Toshiba has a similar function.

dplax · 05-17-2004, 07:49 PM

I was running a disk cleanup when this first happened and it definitely did not save its status. So it was not standby. And it did not even say it was going into standby mode. It just from the windows screen went to a totally black, silent screen.

dplax · 05-17-2004, 07:57 PM

Update: I have been running the laptop from the battery for about 2 hours now without any problems. Could it be that something is wrong with the power supply cable or the adapter?

05-17-2004, 07:31 PM	#5
dplax Jack Burton Join Date: July 19, 2003 Location: an expat living in France Age: 38 Posts: 5,577	It is not standby mode, the computer completely switches off. __________________

05-17-2004, 07:41 PM	#7
dplax Jack Burton Join Date: July 19, 2003 Location: an expat living in France Age: 38 Posts: 5,577	No new hardware. It is a laptop. The newest software was Sacred 2 weeks ago. __________________

05-17-2004, 07:49 PM	#9
dplax Jack Burton Join Date: July 19, 2003 Location: an expat living in France Age: 38 Posts: 5,577	I was running a disk cleanup when this first happened and it definitely did not save its status. So it was not standby. And it did not even say it was going into standby mode. It just from the windows screen went to a totally black, silent screen. __________________

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05-17-2004, 06:13 PM	#1
dplax Jack Burton Join Date: July 19, 2003 Location: an expat living in France Age: 38 Posts: 5,577	I have been using a Toshiba Satellite laptop since Christmas and have had no problems until recently. In the last 24 hours I had the same problem happen several times. The problem is the following: the laptop will just switch itself off spontaneously. It is not the power settings as I have checked them. At first I thought that it might be some security setting for overheating, as the laptop felt warmer than usual, but the cooling fans are still working, so I don't know whether it can be that. Otherwise from this problem the laptop is working fine, I am just worrying that some hardware might have gone wrong. Any help would be appreciated. EDIT: the times when this has happened was once while running Disc Cleanup and the other time while just listening to music. [ 05-17-2004, 06:15 PM: Message edited by: dplax ]

05-17-2004, 06:50 PM	#2
Vaskez Takhisis Follower Join Date: April 30, 2001 Location: szép Magyarország (well not right now) Posts: 5,089	The only thing I can think of is a faulty battery connection hmmm how to say this in english - lehet hogy kontakthibás lett az elem. Spray the battery contacts with that spray you get in electronics shops that improves electrical contacts.

05-17-2004, 07:00 PM	#3
dplax Jack Burton Join Date: July 19, 2003 Location: an expat living in France Age: 38 Posts: 5,577	When these happenned the laptop was running off the external power supply so I don't think it was the battery.

05-17-2004, 07:24 PM	#4
Wysardry Elite Waterdeep Guard Join Date: February 2, 2004 Location: UK Age: 57 Posts: 40	Did you check the Windoze power-saving settings, those in the BIOS and the machine's own setup screens? It sounds to me as if it's switching to standby mode due to lack of keyboard/mouse activity.

05-17-2004, 07:37 PM	#6
Thoran Galvatron Join Date: January 10, 2002 Location: Upstate NY Age: 56 Posts: 2,109	it's possibe it's a heat issue... although that typically just locks the computer up. Could be a faulty driver... did you recently install any new hardware or software?

05-17-2004, 07:57 PM	#10
dplax Jack Burton Join Date: July 19, 2003 Location: an expat living in France Age: 38 Posts: 5,577	Update: I have been running the laptop from the battery for about 2 hours now without any problems. Could it be that something is wrong with the power supply cable or the adapter?

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