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Old 02-07-2002, 06:33 PM   #1
dorasacha
Elite Waterdeep Guard
 

Join Date: January 31, 2002
Location: Michigan
Posts: 24
OK, I'm about ready to give up on this game. I'm moving along just fine, but then my screen freezes. I hear music but my keyboard and mouse don't work. I end up having to re-booting my PC - not good for the PC. Is there a fix for this problem?
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Old 02-07-2002, 09:24 PM   #2
Dr.Pick
Zhentarim Guard
 

Join Date: May 9, 2001
Location: Schenectady, New York
Posts: 310
First off, make sure that all programs running in the background are NOT running except "Explorer" and "System Tray". You can turn them off using the "cntrl", "alt", "Delete" function, highlight an item in the window that's NOT one of the aforementioned items, and hit the "End Task" button. Continue doing this until the only two left are "Systray", and "Explorer". THEN, you MIGHT be able to run your game without freezing up. If this doesn't work, try the patch.

The patch for this game is available. You can download it from this website somewhere.

+Dr.Pick
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Old 02-07-2002, 09:38 PM   #3
dorasacha
Elite Waterdeep Guard
 

Join Date: January 31, 2002
Location: Michigan
Posts: 24
Thanks, I'll try that. I hope it works, I'm about ready to give up on this game.
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Old 02-08-2002, 05:08 AM   #4
Jazzid
Manshoon
 

Join Date: September 13, 2001
Location: Stockholm, Sweden
Posts: 226
It's also possible that it is an DirectX 8 issue. Many players have had problems running the game under Dx8, and have solved the problem by switching back to Dx7. See the help desk for more info.

//J
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Old 02-08-2002, 07:19 AM   #5
Wyvern
Ironworks Moderator
 

Join Date: January 7, 2001
Location: Rural Paradise, MI
Posts: 5,701
Hi, dorasacha!!

When you have problems of this nature, you should read through Saz' techie help desk thread (second from the top). This sort of problem is generally related to OS, memory or DirectX problems. Solutions to these problems are posted in Saz' thread.

Also, anytime you are reporting a technical problem with the game, it is REALLY helpful if you include information about your computer: type, OS, memory, vid card, version of DirectX, etc. IT is much easier for us to figure out the source of the problem when we have this information.

I hope you will have your problem solved soon. This is a fun game and I'd hate for you to miss out!

Wyv
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