Scanner woes...

SSJ4Sephiroth · 11-14-2001, 10:41 PM

Ack... ok, i just got a new scanner from my dad (thanks dad!) and it seems to excel in pissing me off, just like my last scanner! in the EXACT same method too! ive done everything exactly right, i tured everything off before i hooked it up, installed the software properly, and it still refuses to acknowledge it! can anybody here please help me? please? any help is welcome!

Bokken · 11-14-2001, 10:47 PM

Okay this might be a stupid answer to it but here goes nothing.

After you've installed the software and restarted with the scanner plugged in (Is it a USB scanner???), if it doesn't recognise it go to contgrol panel and to instal new hardware wizard. You might be lucky enough and the computer will find it after a search. I had a similar problem with my CD Burner.

Best of luck with it!

SSJ4Sephiroth · 11-14-2001, 10:54 PM

ok then... how do i do that? sorry, im not really a tech wizard here...

Bokken · 11-14-2001, 10:56 PM

That's okay......
Just go to Start/Settings/Control Panel and then to Add new hardware. Let your computer do a search for any new hardware that might be installed on your machine and hopefully it will find it.

SSJ4Sephiroth · 11-14-2001, 11:01 PM

came up empty

any other advice?

Bokken · 11-14-2001, 11:08 PM

Nothing that I know of really. I'd check for updated software if necessary or plug and unplug it while the comp is still on (although that isn't always a good idea with USB hardware)

Another thing you could try is maybe find the drivers for the scanner online, un-instal what you just installed and instal the scanner first regardless of what it says. All the software does anyway is instal your scanners drivers as well but if your comp isn't recongnising the scanner itself then it's not leaving you many options.

Bokken · 11-14-2001, 11:15 PM

Oh and just out of curiousity........What scanner do you have?

SSJ4Sephiroth · 11-14-2001, 11:18 PM

it is a Canoscan N670U that shows up as a UMAX when im looking for it...

Bokken · 11-14-2001, 11:20 PM

I'll have a look and see if I can find any updated software for you. Don't know if it will help but unless anyone else has any ideas we can at least try.

SSJ4Sephiroth · 11-14-2001, 11:23 PM

thanks for helping Bokin! or at least, trying to help... and i tried unplugging/replugging, didnt work... although i have a feeling that thats the whole reason im in this mess!

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11-14-2001, 10:41 PM	#1
SSJ4Sephiroth Beholder Join Date: May 4, 2001 Location: The Outside Looking In Age: 37 Posts: 4,361	Ack... ok, i just got a new scanner from my dad (thanks dad!) and it seems to excel in pissing me off, just like my last scanner! in the EXACT same method too! ive done everything exactly right, i tured everything off before i hooked it up, installed the software properly, and it still refuses to acknowledge it! can anybody here please help me? please? any help is welcome!

11-14-2001, 10:47 PM	#2
Bokken Baaz Draconian Join Date: August 28, 2001 Location: Australia Age: 46 Posts: 708	Okay this might be a stupid answer to it but here goes nothing. After you've installed the software and restarted with the scanner plugged in (Is it a USB scanner???), if it doesn't recognise it go to contgrol panel and to instal new hardware wizard. You might be lucky enough and the computer will find it after a search. I had a similar problem with my CD Burner. Best of luck with it!

11-14-2001, 10:54 PM	#3
SSJ4Sephiroth Beholder Join Date: May 4, 2001 Location: The Outside Looking In Age: 37 Posts: 4,361	ok then... how do i do that? sorry, im not really a tech wizard here...

11-14-2001, 10:56 PM	#4
Bokken Baaz Draconian Join Date: August 28, 2001 Location: Australia Age: 46 Posts: 708	That's okay...... Just go to Start/Settings/Control Panel and then to Add new hardware. Let your computer do a search for any new hardware that might be installed on your machine and hopefully it will find it.

11-14-2001, 11:01 PM	#5
SSJ4Sephiroth Beholder Join Date: May 4, 2001 Location: The Outside Looking In Age: 37 Posts: 4,361	came up empty any other advice?

11-14-2001, 11:08 PM	#6
Bokken Baaz Draconian Join Date: August 28, 2001 Location: Australia Age: 46 Posts: 708	Nothing that I know of really. I'd check for updated software if necessary or plug and unplug it while the comp is still on (although that isn't always a good idea with USB hardware) Another thing you could try is maybe find the drivers for the scanner online, un-instal what you just installed and instal the scanner first regardless of what it says. All the software does anyway is instal your scanners drivers as well but if your comp isn't recongnising the scanner itself then it's not leaving you many options.

11-14-2001, 11:15 PM	#7
Bokken Baaz Draconian Join Date: August 28, 2001 Location: Australia Age: 46 Posts: 708	Oh and just out of curiousity........What scanner do you have?

11-14-2001, 11:18 PM	#8
SSJ4Sephiroth Beholder Join Date: May 4, 2001 Location: The Outside Looking In Age: 37 Posts: 4,361	it is a Canoscan N670U that shows up as a UMAX when im looking for it...

11-14-2001, 11:20 PM	#9
Bokken Baaz Draconian Join Date: August 28, 2001 Location: Australia Age: 46 Posts: 708	I'll have a look and see if I can find any updated software for you. Don't know if it will help but unless anyone else has any ideas we can at least try.

11-14-2001, 11:23 PM	#10
SSJ4Sephiroth Beholder Join Date: May 4, 2001 Location: The Outside Looking In Age: 37 Posts: 4,361	thanks for helping Bokin! or at least, trying to help... and i tried unplugging/replugging, didnt work... although i have a feeling that thats the whole reason im in this mess!

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