virus

philip · 10-23-2002, 12:05 PM

I have a virus and it's in my _restore folder. Norton can't touch it cause it's probably write protected or something. Anyway, when I try to enter the _restore folder it isn't there. I tried searching for it but no results. Does anyone know how I can delete this file (without letting Norton do it cause it wants me to make some disks but when I try them out it misses a file, guess what, file = 1 MB doesn't fit on the disk which Norton has written full and where it should be)

Jorath Calar · 10-23-2002, 12:08 PM

Run ScanDisk, it's not a virus, just bad diskclusters...

philip · 10-23-2002, 12:20 PM

Should I do quick scan with repair errors or the expanded slower thing?
I did the quick but I just scanned it again and Norton says:

Name: W95.CHI
allias: Chernobil CIH Spacefiller CIH

Sure it is bad clusters?

Jorath Calar · 10-23-2002, 12:33 PM

oops no thats a virus... sorry.

I've had a problem were I couldn't delete a folder and it was bad clusters.

philip · 10-23-2002, 12:47 PM

No the problem is that I can't find or access the folder _RESTORE. Norton can't delete or move it cause it says the folder is write-protected.

Morgeruat · 10-23-2002, 02:06 PM

go to folder and view options and set it so that you can view hidden or system folders and files, it's likely hidden because that checkbox is turned on, then you should be able to go in and get it, also turn off windows restore(if using windows 2k ME or XP, as it will restore the virus when you restart your machine.

philip · 10-23-2002, 03:31 PM

Thanks to all who've replied!!!

Morguerat: Are the show hidden and show system files different options cause there are only 4 items in the _RESTORE folder and there should be at least a couple of thousand? Are the files in this folder important or can I just delete them all even though I don't know where the virus is? How do I turn of Restore?

RevRuby · 10-23-2002, 03:37 PM

this site http://service1.symantec.com/SUPPORT...01111912274039
can tell you how to disable system restore with xp

and this site http://service1.symantec.com/SUPPORT...01012513122239
tells you how with me

Morgeruat · 10-23-2002, 03:53 PM

in the folders option go to the view tab, there are several tabs there, among them, view hidden files and folders, and show protected system files, make sure both are visible, the files are backed up by the system so I would assume they are safe to remove (don't quote me on this however because I've accidentally fried more than one PC in my time)

philip · 10-24-2002, 03:47 AM

Thanks all!!! It's deleted.

10-23-2002, 02:06 PM	#6
Morgeruat Jack Burton Join Date: October 16, 2001 Location: PA Age: 43 Posts: 5,421	go to folder and view options and set it so that you can view hidden or system folders and files, it's likely hidden because that checkbox is turned on, then you should be able to go in and get it, also turn off windows restore(if using windows 2k ME or XP, as it will restore the virus when you restart your machine. __________________ "Any attempt to cheat, especially with my wife, who is a dirty, dirty, tramp, and I am just gonna snap." Knibb High Principal - Billy Madison

10-23-2002, 03:37 PM	#8
RevRuby Fzoul Chembryl Join Date: July 11, 2002 Location: Limbo Age: 43 Posts: 1,720	this site http://service1.symantec.com/SUPPORT...01111912274039 can tell you how to disable system restore with xp and this site http://service1.symantec.com/SUPPORT...01012513122239 tells you how with me __________________ peek-a-boo

10-23-2002, 03:53 PM	#9
Morgeruat Jack Burton Join Date: October 16, 2001 Location: PA Age: 43 Posts: 5,421	in the folders option go to the view tab, there are several tabs there, among them, view hidden files and folders, and show protected system files, make sure both are visible, the files are backed up by the system so I would assume they are safe to remove (don't quote me on this however because I've accidentally fried more than one PC in my time) __________________ "Any attempt to cheat, especially with my wife, who is a dirty, dirty, tramp, and I am just gonna snap." Knibb High Principal - Billy Madison

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10-23-2002, 12:05 PM	#1
philip Galvatron Join Date: June 24, 2002 Location: aa Posts: 2,101	I have a virus and it's in my _restore folder. Norton can't touch it cause it's probably write protected or something. Anyway, when I try to enter the _restore folder it isn't there. I tried searching for it but no results. Does anyone know how I can delete this file (without letting Norton do it cause it wants me to make some disks but when I try them out it misses a file, guess what, file = 1 MB doesn't fit on the disk which Norton has written full and where it should be)

10-23-2002, 12:08 PM	#2
Jorath Calar Harper Join Date: October 6, 2001 Location: Iceland Posts: 4,706	Run ScanDisk, it's not a virus, just bad diskclusters...

10-23-2002, 12:20 PM	#3
philip Galvatron Join Date: June 24, 2002 Location: aa Posts: 2,101	Should I do quick scan with repair errors or the expanded slower thing? I did the quick but I just scanned it again and Norton says: Name: W95.CHI allias: Chernobil CIH Spacefiller CIH Sure it is bad clusters?

10-23-2002, 12:33 PM	#4
Jorath Calar Harper Join Date: October 6, 2001 Location: Iceland Posts: 4,706	oops no thats a virus... sorry. I've had a problem were I couldn't delete a folder and it was bad clusters.

10-23-2002, 12:47 PM	#5
philip Galvatron Join Date: June 24, 2002 Location: aa Posts: 2,101	No the problem is that I can't find or access the folder _RESTORE. Norton can't delete or move it cause it says the folder is write-protected.

10-23-2002, 03:31 PM	#7
philip Galvatron Join Date: June 24, 2002 Location: aa Posts: 2,101	Thanks to all who've replied!!! Morguerat: Are the show hidden and show system files different options cause there are only 4 items in the _RESTORE folder and there should be at least a couple of thousand? Are the files in this folder important or can I just delete them all even though I don't know where the virus is? How do I turn of Restore?

10-24-2002, 03:47 AM	#10
philip Galvatron Join Date: June 24, 2002 Location: aa Posts: 2,101	Thanks all!!! It's deleted.

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