Help Unable to Install SOA

mordac · 09-13-2003, 06:12 PM

Help. Whenever I try to Install Shadows of Amn, I get a message that says "unable to extract support files. Access denied. Any Suggestions?

Cataephract · 09-13-2003, 10:26 PM

Had you ever had it previously installed on that computer?

mordac · 09-13-2003, 10:54 PM

Yes, I had previously installed the game. I then completely removed the directories because I was having problems going from area to area and nothing seemed to help. What do you think is happening?

Dace De'Briago · 09-13-2003, 11:27 PM

Try removing the registry entries for the game via the control panel/add remove programs.

This may help.

Cataephract · 09-14-2003, 01:26 PM

I have had all the problems you face. Make sure there is no trace of BGII on your pc, except savegames, use add/remove programs and a registry cleaning tool. Then try again. As for the problems with areas not loading, I think it has to do with the .bif file for an area becoming corrupted. Simply go into the cache\data folder, and if you know the particular file for an area, delete that, if not, delete them all. I believe that it then forces the game to reload the areas from disc, and add them back to the cache. Perhaps someone would know better than I. Anyways, this worked for me.

RoSs_bg2_rox · 09-14-2003, 03:13 PM

to get into the registry do run then type regedit and search for bg2.

mordac · 09-16-2003, 10:49 PM

Thanks Guys. I used Norton's Utilities to remove every reference to Shadows of Amn in the registry and hard disk and after removing everything, the program was installed.

09-13-2003, 06:12 PM	#1
mordac Elite Waterdeep Guard Join Date: December 20, 2002 Location: Odessa, Texas Age: 83 Posts: 12	Help. Whenever I try to Install Shadows of Amn, I get a message that says "unable to extract support files. Access denied. Any Suggestions? __________________ mordac

09-13-2003, 10:26 PM	#2
Cataephract Dungeon Master Join Date: May 19, 2003 Location: Terminal Island Age: 44 Posts: 67	Had you ever had it previously installed on that computer? __________________ \"Oh cruel fortune to be thusly boned! Ask not for whom the bone bones, it bones for thee!\" -Bender

09-13-2003, 10:54 PM	#3
mordac Elite Waterdeep Guard Join Date: December 20, 2002 Location: Odessa, Texas Age: 83 Posts: 12	Yes, I had previously installed the game. I then completely removed the directories because I was having problems going from area to area and nothing seemed to help. What do you think is happening? __________________ mordac

09-13-2003, 11:27 PM	#4
Dace De'Briago Silver Dragon Join Date: December 28, 2002 Location: Wales Age: 43 Posts: 1,617	Try removing the registry entries for the game via the control panel/add remove programs. This may help. __________________ Warning: Powergamer

09-14-2003, 01:26 PM	#5
Cataephract Dungeon Master Join Date: May 19, 2003 Location: Terminal Island Age: 44 Posts: 67	I have had all the problems you face. Make sure there is no trace of BGII on your pc, except savegames, use add/remove programs and a registry cleaning tool. Then try again. As for the problems with areas not loading, I think it has to do with the .bif file for an area becoming corrupted. Simply go into the cache\data folder, and if you know the particular file for an area, delete that, if not, delete them all. I believe that it then forces the game to reload the areas from disc, and add them back to the cache. Perhaps someone would know better than I. Anyways, this worked for me. __________________ \"Oh cruel fortune to be thusly boned! Ask not for whom the bone bones, it bones for thee!\" -Bender

09-14-2003, 03:13 PM	#6
RoSs_bg2_rox Zartan Join Date: May 20, 2003 Location: Near Aberdeen, Scotland Age: 34 Posts: 5,225	to get into the registry do run then type regedit and search for bg2. __________________ [img]\"http://img.ranchoweb.com/images/ladyzekke/dragonwater2.gif\" alt=\" - \" />

09-16-2003, 10:49 PM	#7
mordac Elite Waterdeep Guard Join Date: December 20, 2002 Location: Odessa, Texas Age: 83 Posts: 12	Thanks Guys. I used Norton's Utilities to remove every reference to Shadows of Amn in the registry and hard disk and after removing everything, the program was installed. __________________ mordac

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