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Old 12-23-2003, 01:42 AM   #21
SpiritWarrior
Jack Burton
 

Join Date: May 31, 2002
Location: Ireland
Posts: 5,854
Quote:
Originally posted by Ziroc:
Has this happened in the last day or so? I had webtrends demo running (a stats program) and it sucks RAM, so that could be it. I removed it a day ago though.

The server is tweaked to perfection, so the only thing it could be is one of the following:

1. You ISP is having DNS problems. Change your DNS to someone elses, like Earthlink or whatever. To find their DNS numbers, click on their websites 'support' or 'setup' links, and they should be there. OR do a whois sometimes shows them.

2. Spyware maybe? Grab www.adware.com it's free. And try again.

3. A server between IW server and you may be slow. As others said, do a tracert, and copy and paste it here. (visualroute is better though, as it prints out a JPG screenshot with more info.)

4. It's Christmas break, and lot's of schools are out for the holidays, this means more traffic to the website, and we only have so much bandwidth and server resources. (BUT, I am thinking of upgrading the ram again, and this can help out a lot. we have 512 now, and it got fried, and was replaced, but I think bumping it up to 1GB, it'll help the servers resources from running out as quick. If I had my way/money [img]smile.gif[/img] , I'd drop 2GB into the server. [img]smile.gif[/img]

5. It could be that adding the Undermountain NWN Server is also adding to the bandwidth issue, so I may try lowering the amount of total users to the game. It's at 24 now, I will drop it to 12 and see if that does anything.

6. Does this happen in other forums besides General Conversation? See, I am about to archive half of Gen Con because of it's size, and when forums get HUGE anounts of posts, it makes the database huge, and when you click to post, and submit, it has to open that database to insert your posts information, and since the forum is SO large, it takes time, and then you get a CGI TIMEOUT. This is probably the reason it's doing this. I TRIED to archive it twice, but it timed out when I freaking tried to MOVE them, so I am going to do it manually, and it'll take some time. I have it set to do the day after Christmas, and this WILL make submitting posts on gen con 89% faster--as fast as posting to the NWN forum, or any other smaller forum. Let me know the 27th!

Do the above, and post your tracert results. If we see a server that is causing this, I will contact our fiber provider and kill them (first, I will make them fix it, THEN kill them. [img]graemlins/hehe.gif[/img] jk.

But I personally think it's a bandwidth issue, and the holidays are adding MEGA traffic--we've been getting 700,000 hits a DAY guys... (Hits mean 1 user can hit 10 pages here and be counted as 10 hits)-- Unique impressions is hitting 7,000, which is crazy busy for one webforum!! yikes!


To those that have this problem, hang in there, this will be fixed soon, whatever it is!
Well I have been having this problem for about 4/5 months also and yes it has gooten really bad of late. I will rule out what I can. It's not an ISP prob as I checked it on 4 different ISPs both dial up and broadband. It's not spyware, scanned numerous times, I'm clean and tried on multiple systems. It happens on all forums, GC, NWN's, HOTU, EFU etc. I have, like many people taken to copying my text before posting.

I feel like it is a RAM and traffic problem like you said, and always have suggested this (but a combo of both). It feels like the server is overloaded when it happens. I haven't experienced it today but I haven't been on much today either [img]smile.gif[/img] .
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Old 12-23-2003, 05:57 AM   #22
wellard
Dracolisk
 

Join Date: November 1, 2002
Location: Australia ..... G\'day!
Posts: 6,123
Like I mentioned no problem and i do sometimes make quite long posts, However I do have the same problem at other forums that use yabsse (sp) software!!!! I'm on dial up BTW.
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Old 12-23-2003, 09:02 AM   #23
Larry_OHF
Ironworks Moderator
 

Join Date: March 1, 2001
Location: Midlands, South Carolina
Age: 48
Posts: 14,759
Here is mine...I could not log on somewhere around the 12:30am hour of Dec. 23, and I have had some irritable setbacks in the past several days. I thought it was just me. These last from minutes to maybe an hour...I do not really know how long the longest have lasted. I know some friends that also have had trouble, but they do not use RoadRunner Cable like I do. I recorded these two tracerts with the URL and IP both...and then had to go to bed when I saw that I was not going to be able to get back online before needing to go to bed.


================================================== =============================

This is with the IP address search



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Larry_OHF>tracert 24.173.154.114

Tracing route to www.ironworksforum.com [24.173.154.114]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 9 ms 11 ms 9 ms 10.34.224.1
3 9 ms 12 ms 11 ms fas2-7.gnboncwns-rtr1.triad.rr.com [24.28.228.105]
4 11 ms 13 ms 26 ms srp10-0.gnboncsg-rtr2.triad.rr.com [24.28.224.226]
5 12 ms 12 ms 11 ms srp1-0.gnboncsg-rtr3.triad.rr.com [24.28.226.196]
6 11 ms 27 ms 14 ms srp1-0.gnboncsg-rtr4.triad.rr.com [24.28.226.195]
7 23 ms 13 ms 36 ms son0-0-2.chrlncsa-rtr6.carolina.rr.com [24.93.64.41]
8 15 ms 31 ms 16 ms pop1-cha-P0-3.atdn.net [66.185.132.33]
9 14 ms 14 ms 15 ms bb2-cha-P0-2.atdn.net [66.185.132.38]
10 20 ms 20 ms 19 ms bb2-atm-P6-0.atdn.net [66.185.152.30]
11 37 ms 36 ms 35 ms bb1-tby-P7-0.atdn.net [66.185.152.244]
12 37 ms 39 ms 39 ms pop1-tby-P0-0.atdn.net [66.185.136.161]
13 37 ms 37 ms 45 ms rr-tampa.atdn.net [66.185.136.170]
14 37 ms 39 ms 44 ms pos13-0.tampflerl-rtr1.tampabay.rr.com [65.32.8.1]
15 50 ms 40 ms 41 ms atm1-0-644.tampflp44-ubr3.tampabay.rr.com [24.92.7.41]
16 50 ms 50 ms 50 ms 10.102.205.94
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


================================================== =============================

This is with the URL Search


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Larry_OHF> tracert www.ironworksforum.com

Tracing route to www.ironworksforum.com [24.173.154.114]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 26 ms 9 ms 9 ms 10.34.224.1
3 11 ms 11 ms 11 ms fas2-7.gnboncwns-rtr1.triad.rr.com [24.28.228.105]
4 12 ms 11 ms 13 ms srp10-0.gnboncsg-rtr2.triad.rr.com [24.28.224.226]
5 12 ms 12 ms 13 ms srp1-0.gnboncsg-rtr3.triad.rr.com [24.28.226.196]
6 11 ms 11 ms 14 ms srp1-0.gnboncsg-rtr4.triad.rr.com [24.28.226.195]
7 24 ms 21 ms 13 ms son0-0-2.chrlncsa-rtr6.carolina.rr.com [24.93.64.41]
8 17 ms 24 ms 16 ms pop1-cha-P0-3.atdn.net [66.185.132.33]
9 15 ms 13 ms 15 ms bb2-cha-P0-2.atdn.net [66.185.132.38]
10 23 ms 20 ms 20 ms bb2-atm-P6-0.atdn.net [66.185.152.30]
11 37 ms 39 ms 60 ms bb1-tby-P7-0.atdn.net [66.185.152.244]
12 60 ms 37 ms 37 ms pop1-tby-P0-0.atdn.net [66.185.136.161]
13 37 ms 38 ms 37 ms rr-tampa.atdn.net [66.185.136.170]
14 36 ms 38 ms 38 ms pos13-0.tampflerl-rtr1.tampabay.rr.com [65.32.8.1]
15 65 ms 40 ms 39 ms atm1-0-644.tampflp44-ubr3.tampabay.rr.com [24.92.7.41]
16 49 ms 47 ms 48 ms 10.102.205.94
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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Old 12-23-2003, 09:08 AM   #24
Zuvio
Gold Dragon
 

Join Date: May 19, 2002
Location: Blessed are those who are not....
Age: 42
Posts: 2,556

Just had the problem, didn't trace it though.
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Old 12-23-2003, 12:08 PM   #25
MagiK
Guest
 

Posts: n/a

Many commercial servers will block both Ping and traceroute attempts. The ports used for these utilities have been hijacked by hackers and exploitesd, hence the corporate lockdown. That is usually why you get timeout errors these days. Used to be timeouts indicated heavy traffic...it ain't necessarily so now.

All I can say is that I do not have this problem at all, from work or home.
Of course I am usualy browsing and not posting these days.
 
Old 12-23-2003, 03:14 PM   #26
Cerek the Barbaric
Ma'at - Goddess of Truth & Justice
 

Join Date: October 29, 2001
Location: North Carolina
Age: 61
Posts: 3,257
Quote:
Originally posted by Ziroc:
Has this happened in the last day or so? I had webtrends demo running (a stats program) and it sucks RAM, so that could be it. I removed it a day ago though.

The server is tweaked to perfection, so the only thing it could be is one of the following:

1. You ISP is having DNS problems. Change your DNS to someone elses, like Earthlink or whatever. To find their DNS numbers, click on their websites 'support' or 'setup' links, and they should be there. OR do a whois sometimes shows them.

Unfortunately, this is not an option for me. I live in a very rural area with only 2 Providers...and I'm using the more reliable of the two. Earthlink is NOT an option out here. Even if I could get it, I would be making a long distance call to hook up to the server...that would be VERY expensive very quickly.

2. Spyware maybe? Grab www.adware.com it's free. And try again.

Got it, ran it, cleaned out the trash...and still am getting the YoYo Effect. [img]graemlins/verysad.gif[/img]

3. A server between IW server and you may be slow. As others said, do a tracert, and copy and paste it here. (visualroute is better though, as it prints out a JPG screenshot with more info.)

I could give that a try.

4. It's Christmas break, and lot's of schools are out for the holidays, this means more traffic to the website, and we only have so much bandwidth and server resources. (BUT, I am thinking of upgrading the ram again, and this can help out a lot. we have 512 now, and it got fried, and was replaced, but I think bumping it up to 1GB, it'll help the servers resources from running out as quick. If I had my way/money [img]smile.gif[/img] , I'd drop 2GB into the server. [img]smile.gif[/img]

This was happening long before Christmas break. I sent you a PM about it a little over a week ago...and the problem had been occurring for quite a while before I sent it.

5. It could be that adding the Undermountain NWN Server is also adding to the bandwidth issue, so I may try lowering the amount of total users to the game. It's at 24 now, I will drop it to 12 and see if that does anything.

6. Does this happen in other forums besides General Conversation? See, I am about to archive half of Gen Con because of it's size, and when forums get HUGE anounts of posts, it makes the database huge, and when you click to post, and submit, it has to open that database to insert your posts information, and since the forum is SO large, it takes time, and then you get a CGI TIMEOUT. This is probably the reason it's doing this. I TRIED to archive it twice, but it timed out when I freaking tried to MOVE them, so I am going to do it manually, and it'll take some time. I have it set to do the day after Christmas, and this WILL make submitting posts on gen con 89% faster--as fast as posting to the NWN forum, or any other smaller forum. Let me know the 27th!

It happens in every single IW forum I visit. But IW is the only site that I have the problem with. I visit two other forums on a regular basis and I browse a 3rd one occasionally. I tried all 3 the other night while IW was down for me, and all 3 pulled up with no problem.

Do the above, and post your tracert results. If we see a server that is causing this, I will contact our fiber provider and kill them (first, I will make them fix it, THEN kill them. [img]graemlins/hehe.gif[/img] jk.

But I personally think it's a bandwidth issue, and the holidays are adding MEGA traffic--we've been getting 700,000 hits a DAY guys... (Hits mean 1 user can hit 10 pages here and be counted as 10 hits)-- Unique impressions is hitting 7,000, which is crazy busy for one webforum!! yikes!


To those that have this problem, hang in there, this will be fixed soon, whatever it is!

I'm looking forward to it.
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Old 12-23-2003, 03:34 PM   #27
Megabot
Ma'at - Goddess of Truth & Justice
 

Join Date: October 18, 2003
Location: Oslo, Norway.
Age: 61
Posts: 3,360
Ohh well i dont have any problems here, the forum is working pretty fast but when you post a reply it take maybe 3 seconds before the post is posted no other problems!
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Old 12-23-2003, 03:40 PM   #28
Bungleau
40th Level Warrior
 

Join Date: October 29, 2001
Location: Western Wilds of Michigan
Posts: 11,752
Larry,

Your tracert died at the same place both times... inside the tampa RR environment. IIRC, that's Ziroc's provider or something along those lines, so the problem, if there is one, exists between the ISP and Z.

For reference, 192.168.x.x and 10.x.x.x addresses are "fake" addresses -- they're internal network addresses, and don't mean anything outside of their internal network. So yours started out at 192.168.1.2 (Linksys, eh?) and died somewhere in a 10.x address (I don't remember exacly where now). That 10.x address is inside the Tampa RR network, so they would be the ones to address what's going on.

It may be simply volume, but that's something they could track.
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Old 12-25-2003, 05:04 AM   #29
Luvian
Ironworks Moderator
 

Join Date: June 27, 2001
Location: Montreal, Quebec, Canada
Age: 42
Posts: 6,763
It happen to me all the time and ironically, it happened when I tried to load this page, a few hours ago. I browsed another web sites for a few mins and tried Ironworks again and things were working again.

It only happen at Ironworks, and it's been doing it for a very long time. It only happen for a few mins, so it's not a big problem, I've learned to make a copy every posts before posting them.

In my case, I know it's not because spyware of viruses. I do daily scan with Norton, Spybot SD and Adaware. I also only install "clean" programs.
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Old 12-25-2003, 10:31 PM   #30
LennonCook
Jack Burton
 

Join Date: November 10, 2001
Location: Bathurst & Orange, in constant flux
Age: 37
Posts: 5,452
Try this - copy paste the following text into a command prompt window (Start -> Run -> command) :
edit %systemroot%\system32\drivers\etc\hosts

Enter into this file:
www.ironworksforum.com 24.173.154.114

Save, Exit.
"exit" at the command prompt.

This will fix the problem if it is related to DNS... might fix it if it's a different problem, too.
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