Help!! Can't install Platinum Edition

Desuma Malevois · 01-08-2005, 11:44 PM

I originally had plain NWN installed on my computer; unfortunately, my daughter crunched the play disk. So I decided to replace it with the Platinum Edition. First I uninstalled the old version. Then, close to the beginning of the new installation, the Setup program aborts and tells me to run CriticalRebuild.exe, which is found on the DVD. When I do this it tells me that I must uninstall my old version of NWN before installing the Platinum Edition! Aaaaargh! Does anyone know of a fix for this?

T-D-C · 01-09-2005, 12:40 AM

I would try the following.

1. Check your Add/Remove programs and make sure NWN is not there

2. Find your Neverwinternights Installation folder and delete everything inside it (Make a backup of your saves if you want to keep them)

3. Reboot your computer

4. Try installing the platinum again.

If that fails try the Bioware support forum here

shamrock_uk · 01-09-2005, 06:04 AM

If deleting the installation folder doesn't do the trick, you could try firing up regedit and navigating to:

HKEY_LOCAL_MACHINE -> SOFTWARE -> BIOWARE and deleting the NWN folder that resides there.

If possible, try to have a 'critical update free' installation - I had to use the critical update when patching up to the latest version half a year ago and its meant that I've had to download new critical updates (large) ever since whenever I want to update the version.

[ 01-09-2005, 06:06 AM: Message edited by: shamrock_uk ]

01-08-2005, 11:44 PM	#1
Desuma Malevois Emerald Dragon Join Date: March 20, 2001 Location: Louisville, KY, USA Age: 64 Posts: 967	I originally had plain NWN installed on my computer; unfortunately, my daughter crunched the play disk. So I decided to replace it with the Platinum Edition. First I uninstalled the old version. Then, close to the beginning of the new installation, the Setup program aborts and tells me to run CriticalRebuild.exe, which is found on the DVD. When I do this it tells me that I must uninstall my old version of NWN before installing the Platinum Edition! Aaaaargh! Does anyone know of a fix for this? __________________ Guerilla gourmet, and proprieter of the KFA.<br /><br />\"It\'s all part of the master plan.\"

01-09-2005, 12:40 AM	#2
T-D-C Ironworks Moderator Join Date: October 26, 2003 Location: Sydney, Australia Age: 43 Posts: 4,415	I would try the following. 1. Check your Add/Remove programs and make sure NWN is not there 2. Find your Neverwinternights Installation folder and delete everything inside it (Make a backup of your saves if you want to keep them) 3. Reboot your computer 4. Try installing the platinum again. If that fails try the Bioware support forum here __________________

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01-09-2005, 06:04 AM	#3
shamrock_uk Dracolich Join Date: January 24, 2004 Location: UK Age: 41 Posts: 3,092	If deleting the installation folder doesn't do the trick, you could try firing up regedit and navigating to: HKEY_LOCAL_MACHINE -> SOFTWARE -> BIOWARE and deleting the NWN folder that resides there. If possible, try to have a 'critical update free' installation - I had to use the critical update when patching up to the latest version half a year ago and its meant that I've had to download new critical updates (large) ever since whenever I want to update the version. [ 01-09-2005, 06:06 AM: Message edited by: shamrock_uk ]

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