Problem with Cd burner...need HELP!!!

theholyavenger · 12-30-2002, 02:32 PM

The device manager in the the system says that the device is working properly, but the cd burner wouldn't do anything after i insert discs in. I tried opening the e: dirve manually in my computer, but it displays nothing even though i have programs on my disc. I even tried setting the cd burner as the 1st bootable device in the bios but the computer just skipped booting the Win XP disc and go into windows. The only method that i can think of now is that there's a hardware problem related to my cd burner, but i avoided opening my computer and inspecting the cd burner since i know nothing about hardwares. I kinda out of ideas here, so please HELP!!!Thank you in advance.

kev · 12-30-2002, 02:36 PM

A mate of mine had real problems with his burner until he dowloaded a program called "nero". The software that came with it was u/s. (thats unservicable not united states).

andrewas · 12-30-2002, 02:42 PM

Sounds more severe than that though. Windows can detect the drive, but the drive cant read discs. Thats pretty bad. All the hardware that you can fix yourself is working (except, maybe, the IDE ribbon cable may be partialy disconnected, but I doubt it).

theholyavenger · 12-30-2002, 03:09 PM

I just check the cables connecting to my cd burner and nothing's disconnected. Since my cd burner is my primary disc drive, if i set my bios to boot from cd rom first, then the computer would surely access the disc in my cd burner rather than my hard disk. This way i can format my computer using the Win XP disc. But since the cd drive is not functioning, the stupid computer completely skipped the process and went on loading Win XP, that made it impossible to install a clean Win XP again! Still, any more ideas?

andrewas · 12-30-2002, 03:12 PM

Boot with a win98 boot disc and see if you can read the CD with that. If so, then go to www.microsoft.com and lookup the XP boot floppy download. Run that program and it will create a set of six floppies that will boot up the same way the CD would, and then let you install from CD.

But if you cant read the CD from the win98 boot disc, you have a hardware failure.

Blade · 12-30-2002, 03:13 PM

if it came with drivers you could try installing them, that is if you have another drive that does read disks. As for the booting your hard drive should be on one cable and any other cd/dvd drives on the other. Which cd/dvd drive you select for master doesn't really matter besides it looks at it first. Which device your computer boots from is set up in the bios options you could double check that it is in the right spot and the disk in the right drive. As for the drive not reading disks try cleaning the lenses in the drive it might help.

theholyavenger · 12-30-2002, 03:28 PM

As i recalled, i have installed a cracked version of PowerQuest Drive Image 2002 and tried to backup a whole image of my hard drive onto cd-roms. The drive image prompted me for restart before it can burn an image of my hard drive, i did as directed but after the 1st disk it created, a window popped up saying something like an "error and invalid media", from that time on, my cd burner wouldn't function anymore. So, i doubt it's a hardware problem that's affecting my cd burner...

If only there's a way i can format my computer...

Sir Kenyth · 12-30-2002, 03:43 PM

Boot from a W98 boot floppy with CD drivers. If you can read a CD from the DOS prompt, then that program messed up your windows drivers. I don't think this is the case though. Have you been able to boot from your CD before? If so, make sure your CD is set as the primary boot device in BIOS. Then disconnect the HDD and see if your PC will boot from the CD. If not, play taps for your CD drive, because it died a good death. [img]smile.gif[/img]

Ummm, sorry. You're probably not amused.

theholyavenger · 12-30-2002, 04:08 PM

Ummm...the only problem is that i don't have a win 98 boot disk, can i substitute with the rescue disks that was created with the driveimage 2002 program?

I tried accessing that drive with command prompt but it says that the "drive is not ready", but it has no problem going to my dvd drive...

Also, andrewas, as an IT support, can i email you about my problem?Thank you.

andrewas · 12-30-2002, 04:53 PM

Sure, go ahead and email me. Ill wait till morning and sobriety (+hangover

) before thinking to much more though.

If you can get to a win98 machine, you can create a boot disk on it with

format a: /s
copy c:\windows\command\ebd\*.* a:\

If you boot with that disk, you wont be able to see your harddrive unless you made it fat32, but if your CD-R has any life left in it, you should be able to read a CD.

If you cant, then Im afraid its dead, probably permanently and even if it is reperable, probly cost more to fix than replace. Maybe a dead laser assembly or something would be a simple fix, but I would just go for a new one.

12-30-2002, 02:32 PM	#1
theholyavenger Manshoon Join Date: February 27, 2002 Location: Faerun Age: 40 Posts: 205	The device manager in the the system says that the device is working properly, but the cd burner wouldn't do anything after i insert discs in. I tried opening the e: dirve manually in my computer, but it displays nothing even though i have programs on my disc. I even tried setting the cd burner as the 1st bootable device in the bios but the computer just skipped booting the Win XP disc and go into windows. The only method that i can think of now is that there's a hardware problem related to my cd burner, but i avoided opening my computer and inspecting the cd burner since i know nothing about hardwares. I kinda out of ideas here, so please HELP!!!Thank you in advance. __________________ \"There once was a warrior true,<br />with the sense knocked out of him, too.<br />But in a hamster he found,<br />some wisdom profound,<br />and now where goes he goes his Boo!\"<br /><br />~Crazy Celvan in Baldur\'s Gate II Shadows of Amn

12-30-2002, 02:36 PM	#2
kev Drizzt Do'Urden Join Date: April 4, 2002 Location: North Western Australia Age: 59 Posts: 670	A mate of mine had real problems with his burner until he dowloaded a program called "nero". The software that came with it was u/s. (thats unservicable not united states). __________________

12-30-2002, 02:42 PM	#3
andrewas Harper Join Date: October 2, 2001 Location: Aberdeen, Scotland Age: 42 Posts: 4,774	Sounds more severe than that though. Windows can detect the drive, but the drive cant read discs. Thats pretty bad. All the hardware that you can fix yourself is working (except, maybe, the IDE ribbon cable may be partialy disconnected, but I doubt it). __________________ [img]\"http://www.sighost.us/members/Zvijer/andrewas.gif\" alt=\" - \" />

12-30-2002, 03:09 PM	#4
theholyavenger Manshoon Join Date: February 27, 2002 Location: Faerun Age: 40 Posts: 205	I just check the cables connecting to my cd burner and nothing's disconnected. Since my cd burner is my primary disc drive, if i set my bios to boot from cd rom first, then the computer would surely access the disc in my cd burner rather than my hard disk. This way i can format my computer using the Win XP disc. But since the cd drive is not functioning, the stupid computer completely skipped the process and went on loading Win XP, that made it impossible to install a clean Win XP again! Still, any more ideas? __________________ \"There once was a warrior true,<br />with the sense knocked out of him, too.<br />But in a hamster he found,<br />some wisdom profound,<br />and now where goes he goes his Boo!\"<br /><br />~Crazy Celvan in Baldur\'s Gate II Shadows of Amn

12-30-2002, 03:12 PM	#5
andrewas Harper Join Date: October 2, 2001 Location: Aberdeen, Scotland Age: 42 Posts: 4,774	Boot with a win98 boot disc and see if you can read the CD with that. If so, then go to www.microsoft.com and lookup the XP boot floppy download. Run that program and it will create a set of six floppies that will boot up the same way the CD would, and then let you install from CD. But if you cant read the CD from the win98 boot disc, you have a hardware failure. __________________ [img]\"http://www.sighost.us/members/Zvijer/andrewas.gif\" alt=\" - \" />

12-30-2002, 03:13 PM	#6
Blade Emerald Dragon Join Date: March 12, 2001 Location: spokane wa usa Age: 40 Posts: 926	if it came with drivers you could try installing them, that is if you have another drive that does read disks. As for the booting your hard drive should be on one cable and any other cd/dvd drives on the other. Which cd/dvd drive you select for master doesn't really matter besides it looks at it first. Which device your computer boots from is set up in the bios options you could double check that it is in the right spot and the disk in the right drive. As for the drive not reading disks try cleaning the lenses in the drive it might help. __________________ <br /><br />All blades cut, be they made from metal or wood, but the sharpest and deadliest blade is the one of knowledge, and that is the least used.<br />An Archmage of the HADB

12-30-2002, 03:28 PM	#7
theholyavenger Manshoon Join Date: February 27, 2002 Location: Faerun Age: 40 Posts: 205	As i recalled, i have installed a cracked version of PowerQuest Drive Image 2002 and tried to backup a whole image of my hard drive onto cd-roms. The drive image prompted me for restart before it can burn an image of my hard drive, i did as directed but after the 1st disk it created, a window popped up saying something like an "error and invalid media", from that time on, my cd burner wouldn't function anymore. So, i doubt it's a hardware problem that's affecting my cd burner... If only there's a way i can format my computer... __________________ \"There once was a warrior true,<br />with the sense knocked out of him, too.<br />But in a hamster he found,<br />some wisdom profound,<br />and now where goes he goes his Boo!\"<br /><br />~Crazy Celvan in Baldur\'s Gate II Shadows of Amn

12-30-2002, 03:43 PM	#8
Sir Kenyth Fzoul Chembryl Join Date: August 30, 2001 Location: somewhere Age: 54 Posts: 1,785	Boot from a W98 boot floppy with CD drivers. If you can read a CD from the DOS prompt, then that program messed up your windows drivers. I don't think this is the case though. Have you been able to boot from your CD before? If so, make sure your CD is set as the primary boot device in BIOS. Then disconnect the HDD and see if your PC will boot from the CD. If not, play taps for your CD drive, because it died a good death. [img]smile.gif[/img] Ummm, sorry. You're probably not amused. __________________ Master Barbsman and wielder of the razor wit!<br /><br />There are dark angels among us. They present themselves in shining raiment but there is, in their hearts, the blackness of the abyss.

12-30-2002, 04:08 PM	#9
theholyavenger Manshoon Join Date: February 27, 2002 Location: Faerun Age: 40 Posts: 205	Ummm...the only problem is that i don't have a win 98 boot disk, can i substitute with the rescue disks that was created with the driveimage 2002 program? I tried accessing that drive with command prompt but it says that the "drive is not ready", but it has no problem going to my dvd drive... Also, andrewas, as an IT support, can i email you about my problem?Thank you. __________________ \"There once was a warrior true,<br />with the sense knocked out of him, too.<br />But in a hamster he found,<br />some wisdom profound,<br />and now where goes he goes his Boo!\"<br /><br />~Crazy Celvan in Baldur\'s Gate II Shadows of Amn

12-30-2002, 04:53 PM	#10
andrewas Harper Join Date: October 2, 2001 Location: Aberdeen, Scotland Age: 42 Posts: 4,774	Sure, go ahead and email me. Ill wait till morning and sobriety (+hangover ) before thinking to much more though. If you can get to a win98 machine, you can create a boot disk on it with format a: /s copy c:\windows\command\ebd\. a:\ If you boot with that disk, you wont be able to see your harddrive unless you made it fat32, but if your CD-R has any life left in it, you should be able to read a CD. If you cant, then Im afraid its dead, probably permanently and even if it is reperable, probly cost more to fix than replace. Maybe a dead laser assembly or something would be a simple fix, but I would just go for a new one. __________________ [img]\"http://www.sighost.us/members/Zvijer/andrewas.gif\" alt=\" - \" />

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