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Old 11-28-2004, 05:04 PM   #11
Stormymystic
Knight of the Rose
 

Join Date: April 8, 2003
Location: Arkansas
Age: 48
Posts: 4,442
norton is the best bought ones, as for free, not sure since housecall does not take FF, yeah I have the same problem with that one

[ 11-28-2004, 05:05 PM: Message edited by: Stormymystic ]
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Old 11-28-2004, 05:09 PM   #12
Variol (Farseer) Elmwood
Jack Burton
 

Join Date: May 16, 2003
Location: Dartmouth, NS Canada
Age: 58
Posts: 5,634
I just finished the scan on the Norton Virus website and all is clean. I guess it will be up to the HP people to figure out the problem... unless all y'all can come up with other ideas.
I'll call HP before doing a restore to see what they think.
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Old 11-28-2004, 05:40 PM   #13
Stormymystic
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ok, good luck *walks out laughing...muttering something about HP people knowing anything...*
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Old 11-28-2004, 06:24 PM   #14
Variol (Farseer) Elmwood
Jack Burton
 

Join Date: May 16, 2003
Location: Dartmouth, NS Canada
Age: 58
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Actually!!
With Angela from HP on the line we done what you said (and a few other tings) and re-installed the software. Now everything seems to be working fine. So thanks a ton for your ideas everybody!
She's just faxing me a test page now (It's true love!)
I'm going to put Firefox and Thunderbird in place of Netscape now.
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Old 11-28-2004, 06:26 PM   #15
Stormymystic
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[img]smile.gif[/img] glad you got it fixed then, and surprised you found a real live person there...
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Old 11-28-2004, 07:01 PM   #16
Variol (Farseer) Elmwood
Jack Burton
 

Join Date: May 16, 2003
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Posts: 5,634
Here in Canada we get a real, live person every time and fast too! They were all very helpful actually. Angela was just a bit better!
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