Tech problem, need help please!

[VampD1977]

Hey folks,

I am trying to install Baldur's Gate II: SoA, but it keeps asking for Disk 5! THERE IS NO DISK 5! Any solutions? I've cleaned my regestry, deleted all BG2 files, downloaded the patch (that only works when BG2 is installed anyway!) and still nothing. I could really use some help on this one.

Thanks,
Rob

[dizzy]

hmmm
well disk five is the throne of bhall cd. if you have that lobb it in your rom
but beyond that i cant help ya sorry

[Erydian]

Taken directly from Bioware's BG2 Support page:

General CD Install Troubleshooting

If you are having problems getting the game to install or the game is asking for a CD5, you may want to try some of the following suggestions.

1.
When changing CDs during the installation, let the drive spin-up and then stop. Then click OK and see if the installer recognizes the disc change. Do this for all the CDs that are requested.

2.
Try checking for a firmware/BIOS update for your CD or DVD drive. We have had several reports of sucessfull installs of the game once a firmware update was applied. You will have to check with your CD/DVD drive manufacturer for this kind of update.

3.
If for whatever reason you are unable to do a Recommended or Full install, but you can do a Minimum install, please read How to "fake" a larger install from a Minimum.

4.
If you have multiple CD/DVD drives, only install from one and do not try to use all of your drives. For some reason, this is confusing InstallShield.

5.
If you cannot do any install without getting some sort of error or crash and you have about 5 Gig of free hard drive space, you can try to copy all 4 CDs to your hard drive, then run the install from there. Please note, you must copy all 4 CDs to the same directory for the install to run. If you get prompted for the next CD, then you have not copied the files over properly, or you have missed some.

6.
Try turning off DMA for your CD/DVD drive. For some people, this has allowed them to install. You can find this checkbox by going to your Control Panel, then to System, then to the Device Manager tab. Find your CD/DVD drive and bring up its Properties, then go to the Settings tab.

7.
Try turning off your CD/DVD read-ahead. For some people, this has allowed them to install. You can find this slider by going to your Control Panel, then to System, then to the Performance tab. Down in the Advanced Settings frame, press the File System... button and move the slider all the way to the left. You may need to restart for this setting to take effect.

Since this is "Please Insert CD 5" is listed as a known issue, I'd suggest going down the list until it works. [img]smile.gif[/img] Bioware is actually pretty good when it comes to tech support (or at least they are in my experience), so if you continue to have problems, you could always ask them.

[ 01-31-2002: Message edited by: Erydian ]