I can't access Windows Explorer!

SomeGuy · 03-03-2005, 09:04 PM

Hey guys, I think I may have a really nasty virus on my hands. I'm running spybot and Norton as I type. I can't access Windows Explorer, which means I can't access my documents or anything, and it's really bugging me. IE was giving me some problems for awhile, so I quickly downloaded Firefox and just neglected it, bad choice, yeah. Whenever I try to go into Control Panel, My Computer, My Documents, etc, my computer freezes up. I was hoping someone out there in IW could give me a hand?

[ 03-03-2005, 09:11 PM: Message edited by: SomeGuy ]

Q'alooaith · 03-03-2005, 09:11 PM

What version of windows are you running?

What where you doing when this happened?

and so on, also it would be a good idea to dissconnect your computer from any networks it's connected to if you think it's infected with somthing nasty..

Have you tryed Ctr+Alt+Del and checked for any new or odd processes, or the lack of the explorer or other processes?

SomeGuy · 03-03-2005, 09:14 PM

Windows XP, Trying to look into my documents for a file, and yes I have done CtrlAltDel and checked for processes I am unfamiliar with, haven't found any.

T-D-C · 03-03-2005, 09:17 PM

Reboot in safe mode and see if you can use Explorer. To access SAFE mode pres F8 when your computer is starting up.

Vaskez · 03-03-2005, 09:19 PM

Quote:

I can't access Windows Explorer!

Haha! Looks like Linux beckons!

Anyway, you can still access your documents via the command prompt. Just press windows button +r then type cmd. As I'm sure you know. You can launch any application by cd-ing to its folder and typing the name of the executable.

[ 03-03-2005, 09:25 PM: Message edited by: Vaskez ]

SomeGuy · 03-03-2005, 09:49 PM

Quote:

Originally posted by T-D-C:
Reboot in safe mode and see if you can use Explorer. To access SAFE mode pres F8 when your computer is starting up.

I can use it in safe mode, yes.

Bungleau · 03-03-2005, 10:20 PM

Get a copy of HiJack This and see what it finds. You can google for it, download it from Merijn, or send me a PM and I'll email you a copy.

You may also want to move back to a prior restore point (you do make them regularly, don't you?).

T-D-C · 03-03-2005, 10:23 PM

Quote:

Originally posted by SomeGuy:

quote:
Originally posted by T-D-C:
Reboot in safe mode and see if you can use Explorer. To access SAFE mode pres F8 when your computer is starting up.

I can use it in safe mode, yes. [/QUOTE]Well if you can access it in SAFE Mode then its not hosed. There is probably some driver or process on start up that causing it to hang.

In safe mode run a vius scan and a adaware/spybot scan.

Reboot and see how you go.

If your still having problems go to Start>Run> type in MSCONFIG. Check the startup tab for anything weird looking

03-03-2005, 09:04 PM	#1
SomeGuy Unicorn Join Date: May 14, 2002 Location: Oklahoma, USA Age: 34 Posts: 4,238	Hey guys, I think I may have a really nasty virus on my hands. I'm running spybot and Norton as I type. I can't access Windows Explorer, which means I can't access my documents or anything, and it's really bugging me. IE was giving me some problems for awhile, so I quickly downloaded Firefox and just neglected it, bad choice, yeah. Whenever I try to go into Control Panel, My Computer, My Documents, etc, my computer freezes up. I was hoping someone out there in IW could give me a hand? [ 03-03-2005, 09:11 PM: Message edited by: SomeGuy ] __________________ \"I firmly believe that any man\'s finest hour, the greatest fulfillment of all that he holds dear, is the moment when he has worked his heart out in a good cause and lies exhausted on the field of battle - victorious.\"<br />-Vince Lombardi

03-03-2005, 09:11 PM	#2
Q'alooaith Emerald Dragon Join Date: December 10, 2003 Location: UK Age: 41 Posts: 961	What version of windows are you running? What where you doing when this happened? and so on, also it would be a good idea to dissconnect your computer from any networks it's connected to if you think it's infected with somthing nasty.. Have you tryed Ctr+Alt+Del and checked for any new or odd processes, or the lack of the explorer or other processes? __________________ -Jenn

03-03-2005, 09:14 PM	#3
SomeGuy Unicorn Join Date: May 14, 2002 Location: Oklahoma, USA Age: 34 Posts: 4,238	Windows XP, Trying to look into my documents for a file, and yes I have done CtrlAltDel and checked for processes I am unfamiliar with, haven't found any. __________________ \"I firmly believe that any man\'s finest hour, the greatest fulfillment of all that he holds dear, is the moment when he has worked his heart out in a good cause and lies exhausted on the field of battle - victorious.\"<br />-Vince Lombardi

03-03-2005, 09:17 PM	#4
T-D-C Ironworks Moderator Join Date: October 26, 2003 Location: Sydney, Australia Age: 44 Posts: 4,416	Reboot in safe mode and see if you can use Explorer. To access SAFE mode pres F8 when your computer is starting up. __________________

03-03-2005, 10:20 PM	#7
Bungleau 40th Level Warrior Join Date: October 29, 2001 Location: Western Wilds of Michigan Posts: 11,752	Get a copy of HiJack This and see what it finds. You can google for it, download it from Merijn, or send me a PM and I'll email you a copy. You may also want to move back to a prior restore point (you do make them regularly, don't you?). __________________ B Save Early, Save Often Save Before, Save After Two-Star General, Spelling Soldiers -+-+-+ Give 'em a hug one more time. It might be the last.

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