Here is an example from my consulting practice [img]graemlins/hehe.gif[/img]
"The printer does not work! Please come and do something with it!"
Well, I came. I saw an computer turned off and a printer turned on.
"What's wrong?"
"Look!"
The user turned on the computer,
turned off the printer and demonstrated how the printer did not work. Then he turned on the printer and turned off the computer.
"It does not work!"
"Wait a moment!...", hiding laugh became unpossible so that I had to consolidate myself. "We can fix it immediately!". I turned off the printer.
"Try now."
Therefore, don't be surprised when somebody has trouble with CD key to W&W
