I've gotten it work. I reinstalled win98 by running setup.exe from the win98 disc. I got an e-mail from activision that said the following:
Here is what the previous customer support representative meant by running
the SFC program. To do this, go to your Windows Start / Run and in the
space, enter the command line:
SFC
this will run the Windows System File Checker and make sure you let it
restore all Windows files.
If the problem persists, I will need you to send me your DirectX info in
order for me analyze your system properties and further assist you with your
problem.
Go to your Windows Start Menu / Run / and type DXDIAG. A DirectX Diagnostic
Tool menu will pop up, there should be an option at the bottom to to save
all information. Save that text and attach it to a reply email and send it
back to us. (Also if you know your motherboard brand and model, please
include that information in your reply too.)
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