[SpiritWarrior]

It's a business though. Winter is their best season financially. Do you know how many people would pay late or not at all during those months if they knew they had immunity to disconnection.

People are barking up the wrong tree even involving the utility company. Emotionally, we want to point the finger at them - for simply doing what they said they'd do when they went into business, but no judge would ever entertain such a notion.

If he had no family, then the government fucked up but also, if he did not apply for government assistance, how could they know? Why didn't he pick up the phone to organise making a late payment? It takes 5 minutes. They don't disconnect you until a few days after due date. If he couldn't pick up the phone he should have had a provider from the state to do it. So something is wrong somewhere, but it ain't with the utility company.