There are two option for the game revert (saved at the last time you left a town - I believe you find your characters whooping it up at the inn) and reset (clears all adventures, quest, guild ranking as if you have never played - bye bye quest items - but allows you to keep your BASIC equipment and experience). I once tried to delete a character with items essential to the quest and it gave me an idiot message informing me of the matter. I have started over twice now. Because of this I like reset.
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