I am not sure if this will help but enter the MU Shop with the character given the quest. DONT say anything or press any button . . . let the man blather TIL YOU ARE SURE HE is done. If he doesn't recognise quest complete . . . enter the guild with same character AGAIN don't interrupt him let him blather. If he doesn't recognise you now he probably won't. Some thoughts . . . Check your journal under quests to see the status of this quest; did you have this character with you when completing this quest? It is one annoying feature of this game that you must let the folks blather when you enter and it must be the character for whom the quest is for. If this doesn't help take heart, the game goes much faster the second time around (I started over twice) and sometimes you see things you missed that aren't essential to the game but fun.
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