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Check to see if you've added anything else that might conflict with that com port. On my other machine, I had to turn off the Palm HotSync tool before I could download pictures from my digital camera. A conflict like that could lead to what you're seeing (and it doesn't tell you much about it, either).
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*B*
Save Early, Save Often Save Before, Save After
Two-Star General, Spelling Soldiers
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Give 'em a hug one more time. It might be the last.
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