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Cloudy- Since I have two rings that literally never leave my immediate person, they get their fair share of scratches and such... I usually use a buffing and polishing machine for that (looks sort of like a shoe buffer, and not terribly easy to come across), and use the ultrasonic cleaner when I finish with that. For more delicate jewelry, the ultrasonic should suffice... I really don't know that much about steam cleaning.
Meg- Not to insult you, but is it at all possible that, through swindling or mere oversight, you accidentally bought a silver alloy of some kind? Was that the only kind of silver jewelry you ever wore? Metal *does* give allergic reactions in some cases, but I'm wondering if that was the only incident.
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