You need to find the rooms with the elevator puzzle. A series of four interconnected rooms. There you will eventually go down a slide and meet the Serpent Protector Either kill him and get the key or answer his two questions, "no" & "none" and he will give you the key. If you have the Wizard & Warriors strategy guide it is accurate for the first 6 elevator trips, but from then on it is worthless. I can E-mail you a diagram and written solution if you wish.
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