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Old 10-22-2004, 10:50 PM   #15
Bungleau
40th Level Warrior
 

Join Date: October 29, 2001
Location: Western Wilds of Michigan
Posts: 11,752
If you need to really vent here, do it in the Sig Testing forum and blow it away when you're done [img]smile.gif[/img] That will give you one outlet.

I feel your pain. I haven't had that happen (yet), but for the majority of companies in the US (and indeed the world), a half-mil hit is more than noticable.

I was going to write some feelgood stuff, but that probably won't matter right now. Get the anger and frustration out, and then start to work on the question that your remaining customers (and even those departed ones) will have: what controls can you put in place so that this kind of thing doesn't happen again? That will be your defense for your remaining customrs, and it could be the means to gain the others back.

Be proactive on it, and you'll do better than you would otherwise.

Peace.

*B*
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