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This is a known issue. It usually happens if Firefox crashes uncleanly. That is, when you get either the Windows generic error message ("Tell microsoft about this problem, even though they won't be able to do anything about it even if they read the report"), or the Firefox Quality Feedback Agent ("Tell Mozilla about this problem"). But I'm surprised you couldn't find anything on Mozillazine, there's usually something about this once or twice a week atleast.
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