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1. Sorry, never had this problem.
2. Do you mean the Fallen Paladin quest given by Sir Ryan Trawl. If so, maybe the following helps. If not, skip it.
To finish this quest you have to kill the Fallen Paladins. You can only avoid killing Reynald (this fallen Paladin who speaks to you first) by not joining the Paladins when Anarg offers it to you.
3. You can open this door in chapter three.
4. You can buy the Staff of Rhynn at the adventurer's mart (Waukeen Promenade).
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