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Fixed it. When I first bought XP...I made sure that I had everything tweaked right. After I had my crash and reinstalled...I never went back to my wife's profile to rebuild her e-mail account because I figured she knew how to do it by now.
Cyril helped me find a link to a website that mentioned that on XP, Instant Messenger was integrated into Outlook, and that could hurt performance. I had figured that my wife would have turned that off...but she had not. When I unchecked the box for that option, the performance issue was solved.
Yeah!
PS to anyone that has Outlook XP: Go turn that integration off in the advanced options.
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