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Dude as long as they keep there help desk state side I'll be a happy camper. I'm Dell Premire Certified and everytime I need to talk to one of there "techs" to come replace a defective mobo or what have you I get there sub par help desk. I speak with "Bob" for about 30 seconds before I request a US side operator. Dell can be a great company they just need to make sure there "Techs" are in the know!! Other issue's we are having as of late are unannounced recalls and in stock items falling behind. The company I am with has over 700+ US locations and another 300 around the world, and pretty much everyone has a Dell system. There great at keeping up with issue's as long as you get someonewho understands you and you them except on some items they are supposed to have for warranty issues, found out today they are back logged at least 2 weeks on items they had a recall for, and the kicker of the recall is that I read it in the News Paper and had to call them on it!! But other then that, provided y'all got the contract it should definetly give ya some job's and better the economy in the area. Dell has been around for a good time, and are just going through growing pains now, and Im sure they will be around for a lot longer.
[ 11-08-2004, 03:39 PM: Message edited by: Elif Godson ]
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