Every NPC is as good as another--it all basically depends on who's in your core group. If you have a thief, you don't really need another one. In my case, I had a bard, but I didn't want to train her in pickpocketing. I wanted her to focus on music, and artifacts.
So Miles was perfect for me. He came in at a very useful point, when his level was more or less on par with mine. (Later, you'll encounter a number of NPCs who are much lower in level, as you advance. They're still a good value, but Miles can help you right from the first.) I found Miles very helpful, stealing spellbooks, resurrection powders and scrolls, weapons, ammunition, etc. I was able to collect a sizable haul, while Miles built up his skill.
And remember, *all* the NPCs will leave you in one or two instances. The game was designed so you couldn't keep a given NPC through to the end.
I'm not suggesting you should stick with Myles forever. But he's one of the first, and best, NPCs you'll find.
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