Okay, try taking the figure of Kerah off the altar and put it back on the altar and see if that blasted pillar won't come down again! (hope it will). After you've done the area above and returned the pillar will be stuck in the up position forever (unless a zillion roaches are in the process of being squashed by the thing) (hated that in lifts) (did have a lift kill a whole bunch of monsters once and given how long I had to wait for the lift to finally really go anywhere I felt I should have gotten EX for it too but NO!)
You have to get a light obelisk from the above the pillar area. There is a pedestal for the light obelisk and then you have to move a bunch of decorative obelisks around to redirect the light to the room with an altar upon which you need to place the ashes. When you have done that correctly you will get to talk to Anephas and a door which was previously unopenable will magically open! Wow!
Good luck!!
Wyv
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