Finally broken the bug! You need to set up your characters to fight only before you activate the portal. While Kerah and Cet are present DO NOT touch any button other than Use/Give. Just keep hitting Kerah (she can take it) until she says she's thirsty then GIVE (not use) the holy water to her. Wait until she says her piece and leaves. Only then can you use the other buttons without freezing the whole game. Having replayed this section umpteen times before finally getting it right it does seem that it is the presence of Kerah herself which triggers the bug. It even froze after she was cured, but before she actually left.
PS: Another board (GameFAQs) suggested turning off all the sounds, tried that, didn't work.
I've now finished the game. Killing Cet was a piece of cake with both the Mavin and the Staff all black-fired up. I liked the bit at the very end when you finally get to see the narrator (hehe, no spoilers, if you want to know what I mean, you'll have to finish the game youself).
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