Quote:
Originally posted by Night Stalker:
You'll hate to hear this LadyZ, but the paid subscription is not needed. You can DL the virus definitions off of their site directly. You just have to remember to do it your self. You can even DL a newer AV engine as well (provided it works with your version)
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Actually thats wrong. The newer versions of the intelligent updates require an active subscription for them to be installed. Has been that way for a while now.
As for you LadyZekke, try this.
1 Uninstall NAV 2004 Pro using Add Remove Programs. Or you can have a look at this document.
http://service1.symantec.com/SUPPORT...11011006?Open.
Also if your having problems installing a new software package you may want to call Tech Support. They should be more than happy to help you install.
2. Download RNAV2003.exe from the Symantec Website.
http://service1.symantec.com/SUPPORT...114452606?Open
3. Run it and it will remove all prevoius files from NAV 2003 that may be left over.
4. Restart the computer
5. Install NAV 2004 again.
If you have further troubles can you PM me the exact error message you get and I will have our tech guys look at it. (P.s I work at the Symantec Sydney office so I can do it pretty quickly for you [img]smile.gif[/img] )
[ 08-19-2004, 08:36 PM: Message edited by: T-D-C ]