Quote:
Originally posted by LadyRae:
Not as much as I should KDog, but keep in mind that I'm actually 3 hours before the time shown.
Cloudy no, not any really funny end-user stories but I did get the whole resource team involved in trouble-shooting a printer network card 'issue' (that's what we call problems!) that turned out to be a built in 'feature' (no, not a bug!) of the card! Be nice if the engineers actually told us a little about the product before sending us out to support it! Jeesh! 
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LadyRae - what kind of support do you work for?