I went back and I found the entrance to the second balcony. I raided the chest and was disappointed to not find the crank there. I then went back to the first balcony and I had an idea. I moved the empty chest. Mystery solved. I found the missing object. What had happened was when I clicked to pick it up I was full and couldn't carry any more so it fell to the floor and I didn't notice. Thanks for your help Sazerac and Knarfling.
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