Puzzles in RPGs should help move the plot or action along -- not the opposite. Playing a game should be enjoyable, not an exercise in frustration. I should not have to spend an hour clicking on torches and out-of-place objects in a dungeon just to open one door. A game should offer a retreat -- it should not remind me of the frustrating things I'm trying to take a break from.
This is exactly the reason I avoid adventure games. Having to use the magical spoon on the porridge of fate before taking it to Gilbert the Goblin on the second Tuesday after a full moon is not something I want to do in my spare time. RPGs should be about character development/interaction, plot, and action, not bizarre puzzles.
So far the puzzles look a little more difficult in W&W than I care for. No problem, though, that's where sites and forums can help.
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