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I had a group with MSN through hotmail. Since I rarely was on hotmail, I didn't check it too often, and then they added that .NET passport, which totally screwed up my account. The first time, I got them to help me find my password and everything else, which I then wrote down. Now they're threatening to drop my group, and I can't even log in with the ID and password I wrote down, and their helpscreen is defunct.
I think MSN and the hotmail are an utter waste of time. More frustration than I need to have!
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