[Bungleau]

A technical writer, in my experience, generally writes technical manuals... user guides, documentation, training materials, and the like.

For your second question, I assume you mean the name of the particular person you're trying to send the letter to. I've heard that you can send it to Human Resources (Dear sir or madam), but honestly, if I were in that boat, I'd find out the name one way or another... even by simply calling up and asking who in Human Resources you should send resumes to. Or, more likely to succeed, who the director of HR is. They can always send the resume downlevels, and whoever sees it down there may think you have a connection higher up [img]smile.gif[/img]