[wellard]

There mistake was selling it to someone who can tell the difference, most people can't. I hope you get satisfaction. Remember don't scream at them on the phone. Just deal with a manager straight away, the first guy you talk to usually cannot make decisions. That way it saves you making a complaint twice. Let him know that you are knowledgeable and that you have taken photos and video for second opinions from car tuning magazines IF a second opinion is needed. And don't forget that they should pick up all the freight charges.

Did you pay by credit card? If he starts being funny explain that you can cancel the payment by card because the goods were faulty, that should help him focus [img]graemlins/heee.gif[/img] *you can down here any road*

Good luck