Magik and Nachtrafe: excellent points, and I agree. Security is security, especially in today's circumstances.
But it's not hard to say 'we're so sorry about all of this. Please accept our humblest apologies. We were just doing a necessary job.', and even perhaps chip in for a new laptop.
There's following standard procedure with bluntness and rude disregard for human dignity, and there's following standard procedure with respectful politeness and tact.
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[img]\"hosted/Hierophant.jpg\" alt=\" - \" /><br />Strewth!
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