I get that every now and then...getting offline and then signing back on seems to work...also tell him to make sure waol and rnaapp are not running in the background before starting up aol again and to edit his numbers, switch them around (dragging the top one down to the bottom of the list) and sign on with a different one next time. Gotta love AOHell.
I hope it works!
great pic btw [img]graemlins/biglaugh.gif[/img]