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I might be off the beaten path completely here but:
Make sure you have an exe called jdbgmgr.exe it is a microsft java debugger that was the source of an internet hoax recently and i'll bet a lot of people deleted it from there computers.
If that is the case and it has been deleted from anyones computer just type jdbgmgr.exe into google and that you should lead you to a spot where you can restore this prog...
sorry if on another wavelength completely here...
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