Hmmm. Perhaps I do not know how it is where you live Az, but over here in NY, man they will try and get rid of the customer at all costs. Even in Manhattan, or even huge stores like Comp USA. They will get rid of you, and not care what you even have to say, at some cases staff has lied to me just to get rid of me.
So my first theory as to why that has happend to you, is because it was a slow day, and they wanted to get home so they tried to get rid of you.
Second theory would be because they are not allowed to seclude lettuce from the order, so they had to add it anyway disreguarding your request...
Yea I know, it blows, well, the heck with Taco bell man, goto Apple Beeeeees they are THE best [img]smile.gif[/img] .