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When you start the Telvanni horator quest you're supposed to talk to the librarian in vivec I believe, at which point you are given a book which lists all the members you need to talk to. Also may require visiting the floating guardhouse in vivec. Anyway eventually you should get a book. Same goes for the Redoran as well. The books have a title with color being a part of the title, red book of something and brown book of something.
I'm a member of house redoran, the telvanni didn't like me at all. I wound up bribing a number of them to sway their vote.
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